Company Research Report: Service Works Global (SWG)

Company Overview

• Name: Service Works Global (SWG)

• Mission of the Company: SWG’s mission is to provide powerful, flexible, and user-friendly software for facilities management and the performance management of Public-Private Partnership (PPP) contracts to transform operations, save time, improve productivity, and deliver a rapid return on investment.

• Founded and By Whom: SWG became part of Addnode Group in 2017. Specific founding details are not provided.

• Key People in the Company: Mats Broman (Current CEO), Gary Watkins (Former CEO as of April 2024). Nigel Robinson was appointed as the UK General Manager in June 2024.

• Headquarters: The exact headquarters location is not mentioned. However, SWG operates a worldwide network of offices.

• Number of Employees: No information is available.

• Revenue: No information is available.

• Known For: SWG is known for its computer-aided facilities management (CAFM) software, public-private partnership performance management, and building information modeling (BIM) software used at over 100,000 sites globally.

Products

QFM

• Description: A flexible CAFM software suite designed to optimize the performance of facilities, assets, and resources. It facilitates comprehensive reporting, asset management, audits, booking management, health & safety compliance, and more, with a fully integrated mobile app.

• Key Features:

• Asset Management & Lifecycle

• Audits and Bookings Management

• FM Forms & Checklists

• Mobile Work Management

• Health & Safety Compliance

• Help Desk & Reactive Maintenance

QFM BIMi

• Description: BIM and building lifecycle software that includes 2D/3D modeling and laser scanning capabilities.

• Key Features:

• Seamless integration with CAD and BIM tools

• Access and modification controls for secure data handling

• Comprehensive management of both new and existing building data

QFM Space

• Description: Space management software that streamlines workspace planning and maximizes space utilization.

• Key Features:

• Effective planning and scenario analysis

• Integration with AutoCAD for dynamic graphical planning

• Real-time dashboard and reporting

P3rform for PPPs

• Description: Performance management software for the operation and maintenance phase of PPP contracts, featuring an integrated payment mechanism (paymech).

• Key Features:

• Live performance monitoring and reporting

• Enhanced transparency and audit compliance

• Tailored consultancy services

Recent Developments

• Recent Developments:

• SWG partnered with Kettering NHS Trust to leverage CAFM and space management software enhancing FM, compliance, and maintenance efficiency.

• Underwent leadership transition with Mats Broman succeeding Gary Watkins as CEO in May 2024.

• August 2024 saw SWG and Kettering General Hospital NHS Foundation Trust being announced as finalists in the 2024 PFM Awards.

• New Products Launched: No specific new products are mentioned.

• New Features Added to Existing Products: No specific new features to existing products are mentioned.

• New Partnerships:

• Collaborations include partnerships with industry bodies like the Canadian Council for Public-Private Partnerships (CCPPP), Facility Management Association of Australia (FMA), and Institute of Workplace and Facilities Management (IWFM).

• Strategic alliance with digital transformation entity iHorizons in Qatar.

Insights and Future Outlook

Service Works Global continues to position itself as a leader in the facilities management and PPP software market. Through strategic leadership, global partnerships, and innovative product offerings, the company remains focused on providing solutions that enhance operational efficiency and return on investment for its clients worldwide.