Servicefinder is a Swedish online marketplace that connects consumers with service providers across various industries, including construction, moving, and cleaning services. Founded in 2006, the company has facilitated over 400,000 assignments valued at approximately eight billion kronor. In 2016, Servicefinder became a wholly-owned subsidiary of Schibsted Media Group, one of the largest media conglomerates in the Nordic region.
Key Strategic Focus
Servicefinder's primary objective is to streamline the process of matching consumers with qualified service providers. The platform allows users to search, compare, and select service companies online, while enabling businesses to find new customers. The most popular services include construction, moving, and cleaning. The company employs refined algorithms and real-time manual searches to ensure optimal matches between consumers and service providers.
Financials and Funding
In 2010, Bonnier's venture capital firm, B Media Invest, acquired a 17% stake in Servicefinder. Additionally, entrepreneurs Dani Evanoff and Anders Landenius collectively acquired 10% of the company's shares. The remaining shares were held by the three founders: Vishal Nanda, Jeffrey Singh, and Aleksandar Goga. In 2011, Schibsted Sverige purchased 70% of Servicefinder's shares, and by 2016, Schibsted had acquired full ownership of the company.
Technological Platform and Innovation
Servicefinder distinguishes itself through its proprietary platform that leverages advanced algorithms and real-time manual searches to connect consumers with pre-screened service professionals. The platform is designed to be user-friendly, allowing consumers to easily find, compare, and select service providers. In 2011, Servicefinder launched an iOS application, becoming the first in the world to offer a mobile app for service mediation, enabling users to access services conveniently from their mobile devices.
Leadership Team
The company was founded by Vishal Nanda, Jeffrey Singh, and Aleksandar Goga. Following Schibsted's full acquisition in 2016, the founders remained with the company during a transitional period. Sofia Krook, a board member from Schibsted Sales and Inventory (SSI), served as interim CEO during the recruitment of a new CEO.
Competitor Profile
Servicefinder operates in a competitive market with several key players:
- Offerta.se: A platform that connects consumers with service providers across various sectors, allowing users to compare offers and read reviews.
- Hemfrid.se: Specializes in providing household services such as cleaning, moving, and handyman tasks, focusing on quality and customer satisfaction.
- Dorunner.se: Offers a marketplace for consumers to find and hire service providers for home improvement and maintenance projects.
These competitors offer similar services, emphasizing the importance of user-friendly platforms, comprehensive service offerings, and reliable customer support.
Strategic Collaborations and Partnerships
Servicefinder has established strategic partnerships to enhance its service offerings. For instance, the company collaborates with Badrumsexperter to provide nationwide coverage, assisting consumers in finding suitable companies for bathroom renovations and related services. This partnership ensures that consumers have access to thoroughly vetted, F-tax and VAT-registered companies, guaranteeing a secure and reliable service experience.
Operational Insights
Servicefinder's competitive advantage lies in its comprehensive vetting process for service providers, ensuring that all affiliated companies possess F-tax approval and VAT registration. This rigorous screening process fosters trust and reliability among consumers. Additionally, the platform's user-friendly interface and innovative features, such as the mobile application, enhance the overall user experience, setting Servicefinder apart from its competitors.
Strategic Opportunities and Future Directions
As a subsidiary of Schibsted Media Group, Servicefinder is well-positioned to leverage synergies within the conglomerate to expand its market reach and enhance its technological capabilities. Future strategies may include diversifying service offerings, integrating advanced technologies such as artificial intelligence to improve matching algorithms, and expanding into new geographical markets to solidify its position as a leading service mediation platform.
Contact Information
- Website: servicefinder.se
- Social Media:
