Shiprocket Company Research Report
Company Overview
- Name: Shiprocket
- Mission: To make eCommerce simple, accessible, and trustworthy by providing AI-driven technology and dependable services, including conversion, order fulfillment, shipping, buyer communication, returns management, and more.
- Founded: 2017
- Founders: Information not available
- Key People:
- Sudheer: Founder, Organicos India
- Ayush: Founder, Car101
- Gorang: Founder, Little Rituals
- Nikhil Sharda: Dhara Food Products
- Rahul Garaval: Co-founder, Prince Street
- Priyanka Gusain: Founder, Zubiya
- Headquarters:
- Registered Office: Plot No. B, Khasra No. 360, M.G. Road, Sultanpur, Gadaipur, Mehdauli, South Delhi, 110030.
- Corporate Office: Shiprocket 416, Udyog Vihar III, Sector 20, Gurugram, Haryana 122008.
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Streamlining the customer journey for eCommerce businesses, from shipping to returns and beyond. Supporting over 2.5 lakh merchants nationwide, delivering 25 crore shipments, and enabling over ₹30K crore annual GMV.
Products
Shiprocket Shipping
- Description: Platform to manage all domestic and hyperlocal intracity deliveries.
- Key Features:
- AI-based courier selection to reach nations wide efficiently.
- Lower B2B and cargo shipping costs by up to 40%.
- Hyperlocal deliveries within hours with experienced couriers.
ShiprocketX
- Description: Solution for shipping orders to over 220+ countries and territories.
- Key Features:
- Transparent door-to-door B2B deliveries via air with no weight restrictions.
- International shipping with minimal investment risk.
Shiprocket Fulfillment
- Description: Fulfillment solutions for B2C and B2B orders.
- Key Features:
- Storing inventory close to customers for same or next-day delivery.
- Fulfilling and shipping B2B orders in bulk and on time.
Shiprocket Engage 360
- Description: Platform for enhancing customer experience and engagement.
- Key Features:
- Customized tracking page with brand name, logo, offers, and support details.
- Real-time status alerts through WhatsApp, Email, and SMS.
- Net Promoter Score collection and customer feedback.
Shiprocket Capital
- Description: Financial solutions tailored for eCommerce businesses.
- Key Features: No information is available.
Shiprocket Packaging
- Description: Packaging solutions for reliable and branded shipment.
- Key Features: No information is available.
Shiprocket Checkout
- Description: Optimized checkout process designed for eCommerce.
- Key Features:
- Boosts credibility with Shiprocket’s badge of trust.
- Pre-filled details for faster checkout and intelligent fraud detection.
Shiprocket Cargo
- Description: Complete cargo shipping solutions.
- Key Features: No information is available.
Shiprocket Omuni
- Description: Omnichannel enablement connecting warehouses, stores, marketplaces, and websites.
- Key Features: Unified experience across multiple sales channels.
Shiprocket Promise & Amplify
- Description: Programs focused on gaining customer trust and boosting business through online platforms.
- Key Features: No information is available.
Shiprocket Quick & Delivery Boost
- Description: Platforms for swift delivery and boosting delivery efficiency.
- Key Features: No information is available.
Shiprocket Sense
- Description: AI-driven analytics to reduce RTO and improve conversions.
- Key Features: No information is available.
Recent Developments
- Recent Developments:
- Shiprocket expands overseas, rebranding Kraftly to Shiprocket Social and Kartrocket to Shiprocket 360.
- Launched Shiprocket Engage and Fulfillment platforms.
- Partners with Rocketbox, Wigzo, and Logibricks.
- Secured funding of $252M+ from PayPal Ventures, InfoEdge Ventures, Zomato, Temasek, etc.
- Acquired Pickrr and achieved unicorn status with a valuation of around $1.2 billion.
- New Products Launched:
- ShiprocketX
- Shiprocket Engage 360
- New Features Added:
- Real-time AI-based courier selection for domestic shipping.
- Cross-border shipping to 220+ countries with door-to-door delivery.
- New Partnerships:
- Partnership with Rocketbox, Wigzo, and Logibricks.
This professional, markdown-formatted, and information-dense report provides a comprehensive company overview, an extensive description of the products, and highlights recent developments based on the extracted data.
