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Signature Healthcare Company Profile



Background



Overview

Signature Healthcare is a not-for-profit, integrated healthcare system based in Brockton, Massachusetts, serving Southeastern Massachusetts. Established in 1896 as Brockton Hospital, the organization has evolved into a comprehensive provider of medical services, including primary care, specialty care, hospital care, and related ancillary services. Signature Healthcare comprises the 216-bed Signature Healthcare Brockton Hospital, Signature Medical Group with over 150 physicians across multiple ambulatory locations, and the Brockton Hospital School of Nursing.

Mission and Vision

The mission of Signature Healthcare is to be the leading community-based healthcare delivery system in Southeastern Massachusetts, providing a full range of coordinated services. The organization strives to be recognized as the "provider of choice" by staff, patients, and the community.

Key Strategic Focus



Integrated Healthcare Delivery

Signature Healthcare emphasizes an integrated approach to healthcare, bringing together hospitals, healthcare providers, and community medical offices to create a seamless patient experience. This model aims to improve care quality, reduce costs, and enhance patient access to necessary services.

Community Engagement

The organization is committed to addressing the social determinants of health by collaborating with various community organizations and initiatives to improve the overall well-being of the populations it serves.

Financials and Funding



Revenue and Assets

As of the fiscal year ending September 2023, Signature Healthcare reported revenue of approximately $6.84 million and total assets of $10.3 million.

Funding History

The organization has raised a total of $150,000 in funding over one round.

Technological Platform and Innovation



Accreditations and Recognitions

Signature Healthcare has received numerous accreditations, including:

  • Accreditation by the College of American Pathologists (CAP)

  • Accreditation by the Commission on Cancer (CoC) as a Comprehensive Community Cancer Program

  • Accreditation Council for Graduate Medical Education (ACGME)

  • Accredited Breast Center by the National Accreditation Program for Breast Centers

  • Accredited by the American College of Surgeons

  • Accredited Facility by the Intersocietal Accreditation Commission in Vascular Testing, Echocardiography, and Nuclear Laboratories

  • American College of Radiology Accredited Facility in multiple imaging modalities

  • American Diabetes Association – Certified Diabetes Education Program

  • Blue Cross Blue Shield Distinction for Bariatric Surgery, Knee & Hip Replacement, and Maternity Care

  • Designated Lung Cancer Screening Center and Breast Imaging Center of Excellence by the American College of Radiology

  • Mammography Quality Standards Act and Program Certification

  • The Joint Commission accreditation


Leadership Team



  • Robert Haffey: President and Chief Executive Officer

  • Huan Ngo: Chief Medical Officer

  • Kim Walsh: Senior Vice President, Patient Services, Chief Nursing Officer

  • Nicholas Szymanski: Vice President and Chief Information Officer

  • Kevin Murphy: Chief Financial Officer

  • Jennifer La Luz: Vice President, Chief Quality Officer


Competitor Profile



Market Insights and Dynamics

The healthcare market in Southeastern Massachusetts is competitive, with several providers offering a range of services. Signature Healthcare distinguishes itself through its integrated care model and community-focused approach.

Competitor Analysis

Key competitors include:

  • UMass Memorial Health – Harrington: Offers a range of medical services with a focus on community health.

  • Parrish Healthcare: Provides comprehensive healthcare services with an emphasis on patient-centered care.

  • St. John's Health: Known for its specialized medical services and community outreach programs.

  • Beebe Healthcare: Offers a wide array of medical services with a focus on quality and safety.

  • Covenant Children's Hospital: Specializes in pediatric care with a commitment to family-centered services.


Strategic Collaborations and Partnerships



Beth Israel Deaconess Medical Center (BIDMC)

Signature Healthcare has a clinical affiliation with BIDMC, enhancing access to specialized care, innovative procedures, and research capabilities. This partnership includes comprehensive cancer care services, allowing patients to receive advanced treatments locally.

Boston Medical Center HealthNet Plan

In partnership with Boston Medical Center HealthNet Plan, Signature Healthcare serves approximately 18,530 attributed members, focusing on providing coordinated care to a diverse population with complex medical and social needs.

Operational Insights



Quality and Safety

Signature Healthcare Brockton Hospital has been recognized for its commitment to patient safety and quality care, including:

  • 18 consecutive safety 'A' grades from The Leapfrog Group, placing it among the top four safest hospitals in Massachusetts.

  • High Performing Hospital designation by U.S. News & World Report for treatment of Chronic Obstructive Pulmonary Disease (COPD) and kidney failure.

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