SmartHOTEL Company Research Report

Company Overview

Name

SmartHOTEL

Mission

Connecting hotels to the world through fully automated, efficient, and user-friendly hotel software solutions.

Founding

Founded by: Frank Zimmermann and Pitrik van der Lubbe

Year Founded: No information is available

Key People

Frank Zimmermann - Founder & CEO

Pitrik van der Lubbe - Founder & CEO

Derreck Weterings - Strategy

Quinten Gazendam - Strategy

Erica Broere - Customer Success

Marina de Frankrijker - Customer Success

Fiona Cooper - Customer Success

Matthijs Withaar - Database Architect

Leon Vreeswijk - Front-end Development

Jassin Kessing - Azure Controller

Marina van Kersbergen - Finance

Gregory Shaw - Developer

Obaida Bolbol - Developer

Christlynn Attard - Consultant

Maria Carnevali - Consultant

Headquarters

2811 EP Einsteinstraat 5, Reeuwijk, Netherlands

Number of Employees

No information is available

Revenue

No information is available

Company Specialization

SmartHOTEL aids hotels worldwide by providing software solutions for online distribution, property management, and automated payment systems.

Products

Overview

SmartHOTEL offers a suite of products designed for hotel management, online distribution, and automated payment processing.

Smart Channel Manager

Description

Manage all booking channels from a single platform, preventing overbookings and expanding reach to multiple booking sites.

Key Features

Real-time updates on room inventory, rates, and restrictions.

Integration with various PMS like OPERA, Mews, and Protel.

Provides seamless auto-updates to multiple booking channels.

User-friendly interface with dedicated support and consultancy.

Smart Booking Engine

Description

A commission-free booking system aimed at increasing direct reservations via the hotel’s website.

Key Features

Integrated with Smart Channel Manager for real-time updates.

Fully customizable design.

Supports multiple currencies and is responsive across devices.

Offers various payment options via Smart Payments integration.

Smart Payments

Description

Automated payment processing tool that ensures quick, secure, and compliant transactions.

Key Features

Automates OTA reconciliations with virtual credit cards.

Sends prepayment emails with payment links.

PCI & PSD2 compliant, protecting against fraud.

Multiple payment methods supported, including global and regional options.

Oracle Hospitality Integrations

Description

Specializes in Oracle Hospitality integrations like OPERA and Suite8 for enhanced connectivity.

Key Features

Direct and isolated interface between OPERA PMS and distribution platforms.

Secure, dynamic updates for prices and availability.

Seamless integration ensuring coherent configuration for optimal usage.

Recent Developments

Strategic Partnerships

Integration Partner Program: Collaborations with other hotel software providers to enhance connectivity.

Consultancy Partner Program: Optimizes marketing and sales strategies through partnerships.

New Product Features

Smart Payments for Suite8 PMS: Enhances property management by integrating automated payment solutions.

SmartCONNECT for CM and PMS: Eases the connection of franchise hotels to central reservation systems without needing to change PMS.

Industry Influence

Customer Reviews and Feedback: Positive reviews from hoteliers like Elite Hotels of Sweden, Mainport Hotel Rotterdam, and Landgoedhotel Woodbrooke, citing significant enhancements in booking management and online sales.

Innovations and Technology

Channel Manager: Continuous improvements in avoiding overbookings and better managing online sales.

Booking Engine: Introduced features that simplify the booking process and increase direct bookings through hotel websites.

Market Position

SmartHOTEL continues to expand its global market reach, constantly innovating and integrating advanced technologies to better serve a diverse range of clients.

This structured and detailed report summarizes key insights into SmartHOTEL's operations, products, and recent activities, capturing the essence of its market presence.