SmartQ Company Research Report
Company Overview
Name, Mission of the Company
- Company Name: SmartQ
- Mission: To transform corporate cafeterias into engaging, queue-less, and cashless cafeterias powered by technology.
Founding Information
- Founded: 2014
- Founders: No information is available
Key People in the Company
- Key People: No information is available
Headquarters
- Location: Opp: BDA Head Office, 1st Floor, Future Group Building, VK Kalyani Commercial Complex, Sankey Rd, Bengaluru, Karnataka 560051
Number of Employees
- Employees: 300+ Creative Employees
Revenue
- Revenue: No information is available
Recognition
- Known For:
- Building engaging food and beverage experiences powered by technology for SMBs, SMEs, and large enterprises.
- Pioneer in cafeteria digitization.
Products
High-Level Description of the Products
SmartQ offers a range of technology-enabled food and beverage solutions aimed at creating seamless, queue-less, and cashless cafeteria experiences.
Product Offerings
1. Cafeteria Digitisation
- Key Features:
- App, POS machines, menu display systems, self-ordering kiosks
- Robust payments and authentication system with multiple payment modes
- SmartQ Lens (all-in-one dashboard) for comprehensive insights
- Closed-loop feedback
2. Reports & Data Engine
- Key Features:
- Vendor dashboards
- SmartQ Insights Engine
- Custom business rules and T+1 vendor settlement
3. Food Aggregation
- Key Features:
- Focus on execution and customer success
- High compliance with an in-house food safety team
- Experienced execution and detailed processes
- Tailored food experience and menu engineering
4. Digital User Experience
- Key Features:
- Omni-channel ordering
- Closed-loop feedback
- Employee engagement platform
5. Vendor Management
- Key Features:
- Curating unique food programs based on client needs
- Real-time feedback management
- Dedicated customer support
- Organized event support
Recent Developments
New Product Launches and Features
1. SmartQ Lens
- A 360-degree view of entire café performance in a single window for administrators.
2. Cafe Pass
- Technology to decongest cafeterias based on user-occupancy levels.
3. Smart Desking
- App-based hot-desking solution for booking desks and meeting rooms.
4. Walk In, Walk Out
- AI-powered, fully autonomous unmanned retail checkout experience.
5. Smart Vending
- Interactive app-based vending solution.
6. Virtual Ordering
- Orders food delivered directly to desks and meeting rooms.
New Products and Partnerships
- Additional Innovations:
- SmartQ Café Suite: Comprehensive suite offering multiple modules like menu management, analytics engine, inventory and order management, feedback management, billing and invoicing, and financial reconciliation.
- Partner Management:
- Partner Management System to help with order fulfillment and better menu planning using analytics.
- University Sector Expansion:
- Focus on transforming food tech space in educational institutions globally.
Client and Industry Impact
- Collaborated with large enterprises and institutions like Amity University, adopting innovative tech solutions to enhance cafeteria experiences.
Future Roadmap
- Expansion Plans: Already established in 12 countries and in active expansion mode with plans to digitally transform 1000 corporate cafeterias in the US by 2021.
Report prepared by [Your Name], Market Research Analyst.