SmartQ Company Research Report



Company Overview



Name, Mission of the Company


  • Company Name: SmartQ

  • Mission: To transform corporate cafeterias into engaging, queue-less, and cashless cafeterias powered by technology.


Founding Information


  • Founded: 2014

  • Founders: No information is available


Key People in the Company


  • Key People: No information is available


Headquarters


  • Location: Opp: BDA Head Office, 1st Floor, Future Group Building, VK Kalyani Commercial Complex, Sankey Rd, Bengaluru, Karnataka 560051


Number of Employees


  • Employees: 300+ Creative Employees


Revenue


  • Revenue: No information is available


Recognition


  • Known For:

  • Building engaging food and beverage experiences powered by technology for SMBs, SMEs, and large enterprises.

  • Pioneer in cafeteria digitization.


Products



High-Level Description of the Products


SmartQ offers a range of technology-enabled food and beverage solutions aimed at creating seamless, queue-less, and cashless cafeteria experiences.

Product Offerings



1. Cafeteria Digitisation
  • Key Features:

  • App, POS machines, menu display systems, self-ordering kiosks

  • Robust payments and authentication system with multiple payment modes

  • SmartQ Lens (all-in-one dashboard) for comprehensive insights

  • Closed-loop feedback


2. Reports & Data Engine
  • Key Features:

  • Vendor dashboards

  • SmartQ Insights Engine

  • Custom business rules and T+1 vendor settlement


3. Food Aggregation
  • Key Features:

  • Focus on execution and customer success

  • High compliance with an in-house food safety team

  • Experienced execution and detailed processes

  • Tailored food experience and menu engineering


4. Digital User Experience
  • Key Features:

  • Omni-channel ordering

  • Closed-loop feedback

  • Employee engagement platform


5. Vendor Management
  • Key Features:

  • Curating unique food programs based on client needs

  • Real-time feedback management

  • Dedicated customer support

  • Organized event support


Recent Developments



New Product Launches and Features



1. SmartQ Lens
  • A 360-degree view of entire café performance in a single window for administrators.


2. Cafe Pass
  • Technology to decongest cafeterias based on user-occupancy levels.


3. Smart Desking
  • App-based hot-desking solution for booking desks and meeting rooms.


4. Walk In, Walk Out
  • AI-powered, fully autonomous unmanned retail checkout experience.


5. Smart Vending
  • Interactive app-based vending solution.


6. Virtual Ordering
  • Orders food delivered directly to desks and meeting rooms.


New Products and Partnerships


  • Additional Innovations:

  • SmartQ Café Suite: Comprehensive suite offering multiple modules like menu management, analytics engine, inventory and order management, feedback management, billing and invoicing, and financial reconciliation.

  • Partner Management:

  • Partner Management System to help with order fulfillment and better menu planning using analytics.

  • University Sector Expansion:

  • Focus on transforming food tech space in educational institutions globally.


Client and Industry Impact


  • Collaborated with large enterprises and institutions like Amity University, adopting innovative tech solutions to enhance cafeteria experiences.


Future Roadmap


  • Expansion Plans: Already established in 12 countries and in active expansion mode with plans to digitally transform 1000 corporate cafeterias in the US by 2021.





Report prepared by [Your Name], Market Research Analyst.