Smartshore Company Profile

Background

Founded in 2007, Smartshore is a global IT services company specializing in outsourcing solutions, including IT staffing, application development, infrastructure management, and knowledge process outsourcing (KPO). With operations spanning the United States, Singapore, and India, Smartshore leverages a hybrid model combining on-shore, near-shore, and off-shore resources to deliver tailored globalization strategies for its clients.

Key Strategic Focus

Smartshore's strategic focus centers on providing high-quality, customized IT solutions across various industries, including banking and financial services, manufacturing, media, and telecommunications. The company emphasizes the formation of cohesive, cross-functional teams that remain consistent across projects, ensuring seamless collaboration and efficient execution. By establishing operations in tier-two cities in India, such as Ludhiana and Panjim, Smartshore minimizes competition with larger IT firms and fosters employee satisfaction by offering positions closer to their families.

Financials and Funding

As a privately held company, specific financial details and funding history for Smartshore are not publicly disclosed. However, the company's inclusion in the Inc. 5000 list of fastest-growing private companies in America in 2020, ranking at No. 4,366, indicates significant revenue growth and financial stability.

Technological Platform and Innovation

Smartshore's technological expertise encompasses a wide array of modern programming languages and tools, including Python, Django, Mendix, .NET Core, React, Vue, and Node.js. The company also specializes in areas such as UX design, DevOps, and cybersecurity. By maintaining a diverse technological portfolio, Smartshore ensures the delivery of innovative and customized solutions tailored to each client's unique requirements.

Leadership Team

Smartshore's leadership team comprises experienced professionals dedicated to driving the company's strategic vision and operational excellence:

Jelke Schippers: Founder & CEO

Manish: Director India

Joey: Director Goa

Arjan: Operations Manager

Remko: Commercial Manager

Hans: Agile Delivery Manager

Bart: Head of Technology

Jan: Partner Ability

Marcel: Service Delivery Manager

Paul: Head of Consulting

The advisory board includes:

Ron de Mos: Chairman Advisory Board

Kees Jans: Member Advisory Board

Bas de Reus: Member Advisory Board

Competitor Profile

Market Insights and Dynamics

The IT outsourcing and offshoring industry is highly competitive, with numerous firms offering a range of services from application development to infrastructure management. The market is characterized by rapid technological advancements and a growing demand for cost-effective, high-quality IT solutions.

Competitor Analysis

Smartshore faces competition from several companies offering similar services:

SourceItOut: Specializes in nurturing teams to help businesses scale growth across various domains.

Integrina Technologies: Provides IT solutions with a focus on integration services.

Delta Technologies: An ISO 9001 certified company known for its support services in the ICT product sector.

HandyTrain: Offers a learning management system platform for large workforces.

Zyple Software: Delivers high-quality and cost-effective business automation solutions.

These competitors vary in their service offerings and market focus, contributing to a dynamic competitive landscape.

Strategic Collaborations and Partnerships

Smartshore has established significant partnerships to enhance its service offerings:

Ability: Specialized in product design and complex UX design, serving as Smartshore's go-to design partner.

Strapi: A leading open-source, headless CMS, fully customizable and developer-friendly.

Storyblok: A powerful headless CMS enabling seamless content management across digital platforms.

KBenP: Provides independent advice and implementations in information management, IT services, and organizational design.

Operational Insights

Smartshore's strategic approach of establishing operations in tier-two cities in India allows the company to attract and retain talent without competing directly with larger IT firms. This strategy contributes to employee satisfaction and stability, which are critical for delivering high-quality services. The company's emphasis on cohesive, cross-functional teams ensures efficient project execution and client satisfaction.

Strategic Opportunities and Future Directions

Looking ahead, Smartshore aims to expand its presence in emerging markets and continue leveraging its hybrid model to offer cost-effective, high-quality IT solutions. The company's focus on employee satisfaction and strategic partnerships positions it well to adapt to evolving industry trends and client needs.