SoftAvail, Inc. Company Profile

Background

SoftAvail, Inc., established in 2012, is a software research and development professional services company specializing in full application lifecycle management. The company offers services encompassing prototyping, design, development, deployment, support, and maintenance. With over 15 years of experience, SoftAvail delivers high-quality software solutions in Unified Communications, Artificial Intelligence, and Contact Center Software. The company has collaborated with major clients such as Vonage, Syniverse, Nexmo, AT&T, Verizon, and VMware.

Key Strategic Focus

SoftAvail's strategic focus lies in providing comprehensive software development services across various platforms, including iOS, Android, Blackberry, Symbian, Windows Mobile, Palm, BREW, and J2ME. The company specializes in cross-platform development for mobile applications and supports web services platforms. Key areas of specialization include messaging, instant messaging (IM), VoIP, mobile video, new media, and conferencing. SoftAvail's expertise extends to mobile solutions business modeling, use case development, GUI and workflow design, technical architecture, database design, application engineering, server applications, system integration, quality assurance, mobile devices and cross-platform porting, digital media/entertainment, multimedia streaming, web apps and client-server technologies, telecommunications, mobile telephony, VoIP and messaging, and cloud mobility.

Financials and Funding

As of 2024, SoftAvail's estimated annual revenue is approximately $2.3 million, with an estimated revenue per employee of $111,167. The company employs around 21 individuals. Specific details regarding funding history and notable investors are not publicly disclosed.

Technological Platform and Innovation

SoftAvail leverages a diverse technological stack to deliver its services. The company's expertise includes platforms such as Apple iOS, Blackberry SDK, Android SDK, Windows Mobile SDK, Palm WebOS, and Symbian SDK. Architectural proficiencies encompass native, client-server, server, and cloud computing. In telecommunications, SoftAvail is adept in SIP, XMPP, and VoIP protocols. Programming languages utilized include C, C++, Objective C, .NET, Java, J2ME, HTML, XHTML, XML, JavaScript, ASP .Net, Ajax, Silverlight, Flex, Air, Flash, Director, Perl, and PHP.

Leadership Team

SoftAvail's leadership team comprises experienced professionals dedicated to driving the company's success:

Nikolay Bankov: Founder and CEO, with a strong background in software architecture and engineering leadership, particularly in mobile application development.

M. B.: Chief Financial Officer, overseeing the company's financial operations.

Angel Terziev: Vice President of Front-End Technologies, leading the development of user interfaces and client-side applications.

Ilia Krustev: Vice President of Backend Technologies, responsible for server-side development and system architecture.

Competitor Profile

SoftAvail operates in the competitive software development industry, focusing on Unified Communications, Artificial Intelligence, and Contact Center Software. Key competitors include:

Twilio: A cloud communications platform offering APIs for messaging, voice, and video.

8x8, Inc.: Provides VoIP products, including cloud-based voice, contact center, video, mobile, and unified communications.

Cisco Systems: Offers a wide range of networking hardware and telecommunications equipment, including unified communications solutions.

Five9 Inc.: Specializes in cloud contact center software, providing solutions for customer service and sales.

RingCentral: Delivers cloud-based communications and collaboration solutions for businesses.

Vonage: Offers cloud communications services for businesses and consumers, including VoIP and messaging solutions.

These competitors focus on various aspects of unified communications and contact center solutions, leveraging technologies such as cloud computing, VoIP, and AI to enhance their offerings.

Strategic Collaborations and Partnerships

SoftAvail has established significant partnerships to enhance its service offerings. Notably, the company has a technology partnership with Google, indicating collaboration in areas such as application hosting and computing services.

Operational Insights

SoftAvail's strategic considerations include maintaining a competitive position in the software development industry by leveraging its expertise in unified communications, artificial intelligence, and contact center software. The company's distinct competitive advantages include a comprehensive service offering that covers the full application lifecycle, a diverse technological stack, and a leadership team with extensive experience in software architecture and engineering.

Strategic Opportunities and Future Directions

Looking ahead, SoftAvail is poised to capitalize on the growing demand for unified communications and AI-driven solutions. The company's strengths in full application lifecycle management and cross-platform development position it well to expand its market presence and explore new opportunities in emerging technologies.