SOFTSWISS Market Research Report

Company Overview

• Name: SOFTSWISS

• Mission: Transforming the iGaming and entertainment industry for the better through tech innovations.

• Founded By: Founded in September 2008.

• Headquarters: Headquarters in Poland, Malta, and Georgia.

• Number of Employees: 2,000+

• Revenue: No information is available.

• What the Company is Known For: Leading provider of iGaming software solutions, specializing in online casino, sports betting, and cryptocurrency gaming solutions. Known for pioneering crypto solutions in iGaming and comprehensive product offerings.

Products

Casino Platform

• Description: A highly scalable and reliable iGaming platform with a modular architecture.

• Key Features:

• Player account management

• Versatile casino bonus engine

• Payment Service Provider (PSP) management

• Currency conversion feature

• Game Lobby Management via CMS and Frontend API

• Integrated Anti-Fraud System

• Loyalty Points and Reward Management

• Real-time financial reporting

Game Aggregator

• Description: A comprehensive casino game aggregation solution integrating over 270 game providers.

• Key Features:

• One-time API integration

• Access to over 23,500 mobile-friendly games

• Integrated Game Aggregator back office

• Built-in Tournament Tool

• Crypto-Friendly Games

• 24/7 B2B client support

Sportsbook

• Description: A robust sports betting software platform compatible with various iGaming platforms.

• Key Features:

• Advanced player segmentation

• Seamless wallet integration

• Sports Jackpots integration via Jackpot Aggregator

• Risk management tools

• Bonuses and tournament features

• 24/7 support and GLI-33 certification

Affilka

• Description: A feature-rich affiliate management and tracking software.

• Key Features:

• Integrated payment systems

• Flexible commission constructor

• Multi-brand management

• Interface customization

• Near-instant reporting capabilities

Jackpot Aggregator

• Description: A multi-purpose jackpot management system for iGaming.

• Key Features:

• Customizable jackpot templates

• Local and global jackpot management

• API-driven integration

• Multi-level and multi-currency support

• Player group management and unlimited jackpot campaigns

Lotto Software

• Description: A powerful lottery betting platform enabling wagers on international lottery draws.

• Key Features:

• Access to over 300 international draws

• Advanced lotto engine with customizable options

• Mobile-first design

• Seamless integration with existing platforms

• Data analytics and insights

Managed Services

• Description: Comprehensive player support and client services to enhance user experience and financial performance.

• Key Features:

• First Line Support

• Anti-Fraud Support

• VIP Player Support

• Player Retention

• Player Reactivation

• Content Management Services

Retail Betting Solution

• Description: An all-in-one solution for managing offline betting outlets.

• Key Features:

• Sports betting, lotteries, and casino games

• Anonymous and registered betting

• Real-time reporting and data analytics

• Fast setup and full legal compliance

Crypto Casino Solution

• Description: Secure and efficient crypto-compatible online casino platform.

• Key Features:

• Support for multiple cryptocurrencies, including Bitcoin, Ethereum, and Litecoin

• Instant crypto deposits and secure processing

• Integrated with Cryptoprocessing by CoinsPaid

• In-Game Currency Conversion

Recent Developments

New Products Launched

• Retail Betting Solution: Unveiled on Aug 28, 2024, to manage offline betting outlets in South Africa.

• Jackpots for Crash and Live Games: Introduced on Sep 11, 2024, enhancing crash and live games with a jackpot feature.

New Features Added

• Game Aggregator: Expanded portfolio to over 23,500 games and integrated with the Jackpot Aggregator.

• Sportsbook: Integration with Game Aggregator and Jackpot Aggregator for enhanced cross-product functionalities.

• Casino Platform: Introduced a new Tournament Service and an upgraded Bonus API, adding AI-driven Event Streaming for better player engagement.

Partnerships and Acquisitions

• Partnership with Sportradar: For real-time monitoring and detection of suspicious betting behavior to bolster sportsbook integrity.

• FinteqHub: PCI DSS certified payment system aggregator.

• TrueLab: Acquired for providing HTML5-based slots.

Awards

• 2024:

• Platform Provider of the Year at Global Gaming Awards EMEA

• Best Crypto Payment/Service Provider at EGR B2B Awards

• Best Customer Service Support at IGA

• Aggregator of the Year at AffPapa iGaming Awards

• Responsible Gaming Award at SiGMA Africa

• Workplace of the Year at SiGMA Europe

• 2023:

• Aggregator Platform of the Year at EGR B2B Awards

• Best Aggregator at SiGMA Europe

• Best Customer Service Support at IGA

• 2022:

• Rising Star in Sports Betting at SBC Awards Latinoamérica

• Best Customer Service Company at IGA