Company Market Research Report: Solutions Metrix

Company Overview

Name, Mission of the Company

Name: Solutions Metrix

Mission: Drive technological innovation designed for growth, focusing on customer relationship management and business consulting.

When was the Company Founded and by Whom

Founded: 2001

Founder(s): No information is available.

Key People in the Company

Christian Beaulieu: Vice President of Operations and Business Development

Sébastien Forget: Owner

Where is the Company Headquartered

Headquarters: Montreal, Quebec

Other Locations:

426 Rue Sainte-Helene, Suite 300, Montreal, Quebec, H2Y 2K7, Canada

3107, Avenue des Hôtels, Quebec, Quebec, G1W 4W5, Canada

67 Mowat Street, Suite 503, Toronto, Ontario, M6K 3E3, Canada

Number of Employees

Employees: 11-50 employees

Revenue of the Company

No information is available.

What is the Company known for

Known For: CRM integration and consulting on platforms such as Creatio, Salesforce, Microsoft Dynamics 365, and SugarCRM.

Products

What Products do They Offer

Solutions Metrix offers services rather than physical products. Here are the offered services:

High Level Description of the Products/Services

CRM Consulting

Description: Understanding CRM project goals, overarching vision, and current ecosystem to ensure the right platform selection.

Key Features:

Platform-agnostic approach.

Strategy alignment with business goals.

Custom roadmap development.

CRM Implementation

Description: Ensures user adoption and system integration.

Key Features:

User adoption-focused methodology.

Comprehensive change management.

Seamless systems integration.

CRM Optimization

Description: Continuous improvement and performance optimization of CRM systems.

Key Features:

Regular updates and technical support.

Training on best practices.

Process optimization.

CRM Support

Description: Ongoing support services for CRM systems.

Key Features:

Various support plans (Bank of Hours, Standard, Elite).

Troubleshooting and training support.

Dedicated customer support manager.

Recent Developments

What are the Recent Developments

New Partnerships

April 24, 2024: Solutions Metrix partnered with Arkatechture to empower credit unions with comprehensive data analytics.

April 22, 2024: Partnership with Rain Local to offer unified customer relationship management and marketing solutions to credit unions.

New Features and Products

Integration Solutions: Launch of two extensive integration solutions for financial institutions set to be featured on Creatio Marketplace.

Major Platform Update: Release of Creatio’s major platform update, 8.0 Atlas, which focuses on no-code application building and enhanced customization.

Any New Partnerships

May 7, 2024: Solutions Metrix became a Premier Partner of Creatio to assist credit unions in prioritizing their members.

Additional Information

Testimonials

Christian Beaulieu: Praised the company for their innovative CRM solutions tailored to business needs.

Bruno Éthier (CDRQ): Highlighted how CRM implementation helped break down information silos and unite regional branches.

Christopher Peace (University of Waterloo): Expressed satisfaction with the quick turnaround on solutions.

Vandana K. Kareer (Integra LifeSciences): Praised the company’s excellent service and quick implementation.

Industry Focus

Solutions Metrix provides CRM solutions tailored for various industries including Credit Union, Banking & Finserv, Insurance, Pharmaceutical, Higher Education, Manufacturing, Museum & Cultural Venues, Retail & Distribution, Transportation & Logistics, Cosmetics & Beauty, and Nonprofit.

This report provides a comprehensive view of Solutions Metrix, covering essential company details, products, recent developments, and industry focus areas. For more detailed and specific inquiries, additional resources or direct contact with Solutions Metrix may be required.