Southern Ute Shared Services (SUSS) Company Research Report

Company Overview

• Name: Southern Ute Shared Services (SUSS)

• Mission: To provide customer-focused, high-quality, timely, and cost-effective technology services and solutions to the Southern Ute Indian Tribe and its entities.

• Founded: No information is available.

• Founder(s): No information is available.

• Key People:

• Jeff Engman, Chief Information Officer

• Laurie Lidstrom, Solutions Architect, SQL Developer, Business Intelligence

• Terra Bumpers, MBA, Financials ERP Functional Analyst & Manager

• Headquarters: Ignacio, Colorado

• Number of Employees: 51-200 employees

• Revenue: No information is available.

• Known For: Providing information technology-related services to support and enable the business outcomes of the Southern Ute Indian Tribe and its business entities, including the Southern Ute Growth Fund and Sky Ute Casino.

Products and Services

Business and Professional Services

• Client & Peripherals:

• Help Desk: Centralized contact for technology problems and service requests.

• Desktop Support, Telephony & Collaboration, Inventory Management, Technology Repair Services: These services ensure comprehensive support for IT infrastructure and tech-related issues within the Southern Ute Indian Tribe and its affiliated businesses.

Network & Infrastructure

• IT Operations:

• Email, Network Access, SAN, Server Side, Wireless: Essential networking and data management services that include data backup, retrieval, systems architecture, and site security support.

Enterprise Applications

• Enterprise Software Infrastructure:

• PeopleSoft FSCM & HCM, Budget & Planning (CPM), Business Intelligence, GIS, Web Services: Provide superior software support to the Southern Ute Tribal Entities for improved internal operations.

Project Management

• Project Management Office (PMO):

• Project & Portfolio Management, Purchasing & Procurement, Client Relationship, Workforce Planning: Full-suite IT project management services catering to various needs.

Technology Repair Service

• Free repair services for Southern Ute Tribal Members and employees: Offers technology repair for personal computers and related devices under certain conditions.

Software Training

• Periodic training sessions on Microsoft and Adobe products.

Recent Developments

• New Hiring Initiatives:

• Information Technology Security Analyst position advertised for Denver, CO.

• Support Analyst I - Help Desk position advertised for Durango, CO.

• PeopleSoft HCM Analyst position openings in Ignacio, CO.

• GIS Programmer Analyst I and Database Administrator positions currently open for Ignacio and Denver, CO.

• New Partnerships: No information is available.

• New Product Launches: No information is available.

• New Features Added: No information is available.

Conclusion

Southern Ute Shared Services is a foundational IT services provider for the Southern Ute Indian Tribe, offering a wide array of services that touch on all critical aspects of IT management and support, from infrastructure and network services to enterprise software solutions and project management. With its headquarters based in Ignacio, Colorado, SUSS plays a vital role in facilitating technical innovation within the Tribe while ensuring high-quality customer service and operational excellence.