Speed Commerce Company Profile

Background

Founded in 1983, Speed Commerce is a privately held U.S. company headquartered in Las Vegas, Nevada. The company specializes in providing end-to-end, scalable solutions for retailers and manufacturers, focusing on e-commerce order fulfillment, customer service, digital marketing, and technology solutions. With a mission to fulfill the brand promises their clients make to customers daily, Speed Commerce leverages over 40 years of experience in catalog and e-commerce retail operations to deliver comprehensive services under one roof.

Key Strategic Focus

Speed Commerce's strategic focus centers on offering a broad range of specialized solutions tailored to the specific needs of retailers and manufacturers. These services include:

Omnichannel Fulfillment: Providing full-service pick-pack-ship operations to fulfill orders from multiple online marketplaces, such as Amazon, Walmart, and clients' own websites.

Customer Service: Operating a year-round, 24/7 customer care facility to expand clients' capabilities or serve as an outsourced American-based call center.

Product Personalization: Offering services like embroidery, embossing, engraving, and custom packaging to enhance product offerings.

Kitting and Light Assembly: Performing additional services in their warehouses before shipping products to customers.

By integrating these services, Speed Commerce aims to streamline operations, reduce costs, and enhance customer satisfaction for e-commerce businesses.

Financials and Funding

As of November 2024, Speed Commerce reported annual revenue of approximately $75 million. The company has raised $10 million in funding, with the last funding round occurring on June 1, 2014.

Pipeline Development

Speed Commerce has been actively expanding its operational capacity to meet growing demand:

Capacity-Building Campaign: In June 2022, the company announced the near completion of the first phase of its capacity-building campaign, which included expanding facilities, hiring staff, and strengthening technology to quickly onboard new clients.

New Fulfillment Center in Nevada: In April 2023, Speed Commerce opened a new 100,000-square-foot fulfillment center in North Las Vegas, enhancing its ability to reach 95% of the U.S. with 2-day shipping.

Technological Platform and Innovation

Speed Commerce employs a cloud-based fulfillment platform for order and inventory management, featuring integration with e-commerce platforms and automatic order importing from online marketplaces, including Amazon, Magento, and Shopify. This technological infrastructure enables efficient and scalable operations, allowing clients to manage their e-commerce needs seamlessly

Leadership Team

The leadership team at Speed Commerce includes:

Cary Samourkachian: President and Chief Executive Officer, leading the company's strategic direction and growth initiatives.

Tim Jaeck: Director of Finance, overseeing financial operations and planning.

Laura Martin: Director of Client Success, focusing on enhancing client relationships and satisfaction.

Pratibha Kashyap: E-commerce Director, managing the company's e-commerce strategies and implementations.

Derek Ingram: Director of Contact Center Operations, ensuring efficient and effective customer service operations.

Amanda Perkins: Human Resources Director, leading talent acquisition and employee relations.

Leadership Changes

In June 2022, Speed Commerce announced the opening of its new corporate headquarters in Las Vegas, Nevada, marking a significant milestone in the company's growth and expansion efforts.

Competitor Profile

Market Insights and Dynamics

The e-commerce fulfillment industry is experiencing significant growth, driven by increasing online shopping trends and the need for efficient logistics solutions. Companies in this sector are focusing on integrating technology to streamline operations and enhance customer experiences.

Competitor Analysis

Key competitors in the e-commerce fulfillment space include:

Radial: Provides B2C e-commerce fulfillment solutions for the retail sector, focusing on integrating technology and logistics to enhance customer experiences.

Quik Pick Express: Offers third-party and supply chain logistics services to freight forwarders, cargo owners, and other companies, emphasizing efficient transportation solutions.

Baxter Freight: Provides multimodal logistics services, specializing in flexible and scalable transportation solutions for various industries.

Simpson Transport: Offers express courier services for manufactured joinery, construction products, engineering parts, and contract furniture, focusing on timely and reliable deliveries.

Strategic Collaborations and Partnerships

While specific strategic collaborations and partnerships are not detailed in the available information, Speed Commerce's expansion efforts, such as the opening of new fulfillment centers and capacity-building campaigns, indicate a focus on strengthening its market position and enhancing service offerings to clients.

Operational Insights

Speed Commerce's strategic considerations include:

Market Position: By expanding its fulfillment centers and enhancing technological capabilities, the company aims to solidify its position as a leading provider of e-commerce fulfillment solutions.

Competitive Advantages: The integration of comprehensive services under one roof, including fulfillment, customer service, and product personalization, provides a distinct competitive edge in the market.