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StartMail Company Research Report



Company Overview



Name, Mission


StartMail

Mission: StartMail is on a mission to empower people to take back their online privacy by providing secure, encrypted email solutions free from tracking, profiling, or intrusive ads.

Founding and Key People


  • Founded: 2013

  • Founders: Robert E.G. Beens and David Bodnick (also founders of Startpage, the world’s most private search engine)

  • Key People:

  • Robert E.G. Beens, Founder and CEO – a recognized privacy expert featured in publications such as Forbes and Süddeutsche Zeitung.


Headquartered


  • Location: The Netherlands


Number of Employees


  • Number of Employees: No information is available


Revenue


  • Revenue: No information is available


Notable Accomplishments


  • Launch and first email sent in 2013

  • Public release in 2014 and received the PCMAG Editors' Choice Award

  • Global exposure in 2016 through an interview with Edward Snowden

  • Introduction of GDPR compliance in 2018

  • Major updates in 2022 and 2023, including doubling storage capacity and enhancing alias features


Products



Product Offerings


StartMail provides a secure email service for both personal and business use focusing on privacy and data protection.

Main Products:


1. Personal Email Plan
  • Description: Secure, encrypted email with StartMail domain or a custom domain.

  • Key Features:

  • No ads or tracking

  • Unlimited email aliases

  • 20GB storage

  • One-click encryption with PGP


2. Business Email Plan
  • Description: Secure, encrypted email for businesses with custom domain capabilities.

  • Key Features:

  • No ads or tracking

  • Unlimited email aliases

  • 30GB storage

  • Advanced spam protection

  • Custom domains and group subscriptions


3. Group Subscriptions
  • Description: Email services for families or teams at a discounted rate.

  • Key Features:

  • Unlimited additional accounts

  • Shared email aliases

  • 25% discount on additional accounts


Additional Features


  • Encrypted Emails: Send PGP-encrypted emails easily, even to recipients without encryption capabilities.

  • Unlimited Aliases: Unique extra email addresses to protect the main address and prevent spam.

  • Password Protected Email: Encrypt emails with a password, allowing recipients to read and reply securely.

  • Malicious Link and Spam Protection: Built-in protections against phishing attempts and spam.

  • Migration Tools: Seamlessly transfer emails and contacts from other providers.

  • Great Customer Support: Responsive human customer support available 24/7.


Recent Developments



New Product Launches and Features


  • 2023:

  • Alias Enhancements: Launch of one-click disposable burner aliases.

  • Storage Increase: Increase in all plan storage capacities from 10GB to 20GB.

  • Security and User Experience: Major improvements to custom domain accounts, group subscriptions, and migration tools.


  • 2022:

  • Group Subscriptions: Introduction of group subscriptions and shared aliases.

  • Custom Domains: Enhanced features allowing additional custom domains.

  • Monthly Payments: Flexibility with monthly payment options.


New Partnerships


  • Security Delta (HSD): Partnership with Security Delta to innovate on security solutions at their offices situated in HSD Campus, The Hague.


Additional Updates


  • Account Recovery and Email Authentication: Streamlined account recovery processes and improved email authentication for domains.

  • UI Overhaul: Significant improvements in user experience, including a more modern design and user interface.

  • Auto-Reply (2023): Introduction of the Auto-Reply feature, based on user demand, allowing users to set automatic responses when unable to respond immediately.

  • Block List and Spam Filtering (2023): Improved spam filtering system with the ability to block unwanted senders effectively.


Conclusion


This highly structured and information-dense report presents a comprehensive overview of StartMail’s commitment to secure, private email communications, highlighting its continuous innovation and dedication to user privacy. StartMail’s significant steps in maintaining data protection, adhering to stringent privacy laws, and improving its offerings position it as a leading player in the private email services market.