Steps After Life Company Profile

Background

Mission and Vision

Steps After Life is dedicated to assisting families in navigating the complexities that arise after the loss of a loved one. The company's mission is to modernize the afterlife care industry, creating better outcomes, alleviating unnecessary pain, and building a stronger community. Their vision is to build a future where afterlife care is seamless and dignified, helping families navigate their loss with ease and confidence, and emerge stronger together.

Primary Area of Focus

The company offers a comprehensive suite of services designed to ease the administrative and logistical burdens faced by families during bereavement. These services include social security administration, banking mitigation, social media memorialization, utility cancellations, and estate management.

Industry Significance

By providing a centralized platform for afterlife care, Steps After Life addresses a critical gap in the end-of-life services market, offering a compassionate and efficient solution for families during their most challenging times.

Key Strategic Focus

Core Objectives

To streamline and modernize afterlife care processes.

To provide personalized support tailored to each family's unique needs.

To collaborate with funeral homes and cemeteries to extend valuable services to a broader clientele.

Areas of Specialization

Administrative assistance post-bereavement.

Digital legacy management, including social media account memorialization.

Financial account closures and benefit claims.

Key Technologies Utilized

The company employs a combination of proprietary software and human concierge services to manage and automate various afterlife care tasks, ensuring efficiency and accuracy.

Primary Markets Targeted

Steps After Life primarily serves families in the United States, focusing on those seeking comprehensive afterlife care solutions.

Financials and Funding

Funding History

Specific details regarding the company's funding history are not publicly disclosed.

Intended Utilization of Capital

Investments are directed towards enhancing technological capabilities, expanding service offerings, and forming strategic partnerships to broaden market reach.

Pipeline Development

Key Service Offerings

Bronze Plan ($500/Individual): Includes social security benefit assistance, VA benefit calls, enrollment in deceased do-not-call lists, and limited credit account closures.

Silver Plan ($1,500/Individual): Encompasses all Bronze services plus up to 10 credit account closures, limited subscription closures, home utility closures, and cell phone cancellation.

Platinum Plan ($3,000+/Individual): Offers comprehensive services including financial and insurance management, memberships and subscriptions management, home and utility services, and personal and health services.

Anticipated Milestones

The company aims to continually enhance its service offerings and technological platforms to better serve its clientele.

Technological Platform and Innovation

Proprietary Technologies

Steps After Life utilizes a proprietary platform that integrates various afterlife care services, enabling efficient management of tasks such as account closures, benefit claims, and digital legacy management.

Significant Scientific Methods

The company employs data-driven methodologies to streamline processes, ensuring accuracy and timeliness in service delivery.

Leadership Team

Diana Milian: CEO & Founder.

George Milian: Chief Strategy Officer.

Khal Hanna: VP of Business Development.

Steven Kustra: In-House Counsel.

Jhakir Miah: Chief Technology Officer.

Jacob Best: Director of Blockchain.

Nichole Blackledge: Marketing.

Strategic Advisors

Mary Milian: Advisor.

Michael Martin: Financial and Life Advisor.

Jay Farner: Business Advisor.

Competitor Profile

Market Insights and Dynamics

The end-of-life services industry is experiencing a digital transformation, with an increasing number of startups offering innovative solutions to manage post-mortem affairs. The global "death care services" market is projected to reach $128.8 billion, indicating significant growth potential.

Competitor Analysis

Everdays: Offers retirement and end-of-life planning services, including insurance, and provides an in-app service for notifying friends and family of a loved one's death.

Farewill: Assists with financial and legal paperwork after someone dies, including wills and probates, and helps schedule and plan funerals.

Eterneva: Specializes in transforming cremated ashes into custom-colored lab diamonds.

Parting Stone: Creates solidified remains, turning cremated ashes into smooth stones.

Recompose: Converts human remains into soil for use in memory gardens.

Strategic Collaborations and Partnerships

Steps After Life has partnered with organizations such as CFCU to extend its compassionate care services to a broader community, ensuring that members receive the support they need during challenging times.

Operational Insights

The company differentiates itself through a combination of personalized human concierge services and technological solutions, providing a comprehensive and compassionate approach to afterlife care. This dual approach positions Steps After Life as a leader in modernizing end-of-life services.

Strategic Opportunities and Future Directions

Steps After Life is focused on enhancing its technological platform, expanding service offerings, and forming strategic partnerships to reach a wider audience. The company aims to continue innovating in the afterlife care industry, providing seamless and dignified services to families during their most challenging times.