Superior Mobile Health: Company Profile

Background

Overview

Superior Mobile Health (SMH) is a San Antonio-based emergency medical services (EMS) provider established in 2011. The company offers a comprehensive range of services, including emergency medical response, non-emergency transport, and standby care, with a commitment to delivering compassionate and professional pre-hospital care.

Mission and Vision

SMH's mission is to provide life-sustaining services and access to care in a professional manner, maintaining the utmost dignity and respect for those served. The company strives for excellence and embraces innovation to enhance the delivery of mobile healthcare in communities.

Industry Significance

As a leading EMS provider in South Central Texas, SMH plays a crucial role in the region's healthcare infrastructure, ensuring timely and effective emergency medical responses and transport services.

Key Strategic Focus

Core Objectives

SMH aims to expand access to quality, affordable medical transport services across Texas, focusing on excellence in patient care, operational efficiency, and community engagement.

Areas of Specialization

Emergency Medical Services (EMS): Rapid response to medical emergencies, providing advanced life support and critical care.

Non-Emergency Medical Transport (NEMT): Scheduled transport for patients requiring medical supervision but not in immediate danger.

Standby Care: On-site medical support for events with large crowds or medical risks.

Key Technologies Utilized

SMH employs advanced medical equipment, including cardiac monitors, oxygen and airway management systems, and IV therapy setups. The company also utilizes communication radios for cross-agency coordination and backup units for extended or multi-scene operations.

Primary Markets Targeted

SMH primarily serves communities across South Central Texas, including San Antonio and surrounding areas, addressing both urban and rural healthcare needs.

Financials and Funding

Funding History

Specific details regarding SMH's funding history, total funds raised, and recent funding rounds are not publicly disclosed.

Notable Investors

Information about individual investors or investment firms backing SMH is not publicly available.

Utilization of Capital

While specific utilization details are not disclosed, it is likely that capital has been allocated towards expanding fleet capabilities, enhancing medical equipment, and supporting operational growth to meet increasing demand.

Pipeline Development

Key Pipeline Candidates

SMH's service offerings are continually evolving to meet community needs, with a focus on expanding non-emergency medical transport services and enhancing standby care capabilities.

Stages of Development

The company is in the operational phase, providing established services with ongoing improvements and expansions.

Target Conditions

SMH addresses a wide range of medical conditions through its services, from routine medical transport to critical emergency responses.

Anticipated Milestones

Future milestones may include the introduction of new service lines, expansion into additional Texas counties, and the integration of advanced medical technologies to improve patient outcomes.

Technological Platform and Innovation

Proprietary Technologies

SMH utilizes state-of-the-art medical equipment and communication systems to ensure high-quality patient care and operational efficiency.

Significant Scientific Methods

The company employs evidence-based protocols and continuous training programs to maintain high standards in patient care and safety.

Leadership Team

Aaron Castro – Founder & CEO

Aaron Castro founded SMH in 2011 to expand access to quality, affordable medical transport. Under his leadership, the company has grown from one ambulance to over 45 units and 250 team members, serving thousands annually across multiple Texas counties.

Andrew T. Schultz – Principal & COO

With over 30 years of EMS leadership, Andy Schultz co-founded ATS Medical Services, which grew to a 100-vehicle, 275-employee operation before its 2016 acquisition. Joining SMH in 2019, he oversees operations, strategy, and compliance, driving the company's growth across Central and South Texas.

Justin Salazar – Principal & Chief Marketing Officer

Justin Salazar joined SMH in 2014, bringing over 20 years of sales leadership and strategic marketing experience. He has been instrumental in expanding SMH's reach across Texas, developing key healthcare, government, and industry partnerships, and integrating technology to enhance patient care and communication.

Dr. Rachel Littlefield – Medical Director

Dr. Littlefield is a board-certified Emergency Physician with extensive EMS expertise. She engages with field teams through ride-alongs, training, and clinical reviews, shaping evidence-based protocols and advancing education to elevate prehospital care for patients and communities.

Jason Peterek – Logistics Manager

With over 27 years of EMS experience, Jason Peterek co-founded United Ambulance in San Antonio, growing it to 14 units and 30+ EMS professionals. Following its 2023 merger with SMH, he now oversees fleet, logistics, and field readiness, ensuring operational excellence.

Jeremiah Capps – Operations Manager

A Critical Care Transport Paramedic and decorated military veteran, Jeremiah Capps brings over 15 years of emergency medicine experience. He emphasizes safety, efficiency, and innovation, contributing to the development of medical standards for special operations forces and advancing patient-centered emergency care.

Competitor Profile

Market Insights and Dynamics

The EMS industry in Texas is characterized by a growing demand for both emergency and non-emergency medical transport services, driven by population growth and an aging demographic. Companies like SMH are focusing on expanding service coverage and integrating advanced technologies to meet these needs.

Competitor Analysis

Key competitors in the Texas EMS market include:

MedStar Mobile Healthcare: Provides EMS services across North Texas, emphasizing patient care and community engagement.

American Medical Response (AMR): A national EMS provider with a significant presence in Texas, offering a wide range of emergency and non-emergency transport services.

Acadian Ambulance Service: Operates in several Texas regions, focusing on high-quality patient care and operational efficiency.

Strategic Collaborations and Partnerships

SMH has established partnerships with various healthcare facilities and organizations to enhance service delivery and expand its reach. Notably, the company was awarded an exclusive transportation contract for CHRISTUS Children’s in February 2026, highlighting its growing presence in the healthcare sector.

Operational Insights

SMH differentiates itself through its commitment to excellence, compassionate care, and community involvement. The company's focus on continuous training, evidence-based protocols, and technological integration positions it as a competitive player in the Texas EMS market.

Strategic Opportunities and Future Directions

SMH is well-positioned to capitalize on the increasing demand for EMS services in Texas. Future opportunities include expanding service coverage to additional counties, integrating telemedicine capabilities into its operations, and exploring innovative healthcare delivery models to enhance patient outcomes and operational efficiency.