Company Research Report: Support Solutions

Company Overview

• Name: Support Solutions

• Mission: To empower individuals with intellectual and developmental disabilities and mental health diagnoses to live their best lives. The company is committed to not "giving up" on people, aiming to create an inclusive environment where everyone can thrive.

• Founded: 2005

• Founders: No information is available

• Key People:

• Juan Rodriguez, Assistant Director, Knoxville, TN

• Connie Ledbetter, Assistant Director, West Tennessee

• Talisha Blevins, Home Manager, Mental Health Housing

• Charlie Briggs, Therapist, Mental Health Clinic

• Headquarters: Originated in Memphis, TN

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Providing services to individuals with complex needs related to intellectual and developmental disabilities (IDD) and mental health diagnoses. Earning the highest CARF accreditation and Person Centered Organization status by DIDD. Being a TennCare Employment and Community First CHOICES provider.

Products and Services

Services Offered

Support Solutions offers a comprehensive array of services tailored to meet the needs of individuals with IDD and mental health services. Their services include:

1. Supported Living: Providing housing and supportive living arrangements for individuals.
2. Mental Health Housing: Focusing on individuals with mental health diagnoses and providing appropriate housing solutions.
3. Specialized Enhanced Supported Housing (SESH): A step-up in supportive housing options, offering additional assistance.
4. Behavior Services: Designed to address behavioral challenges in a constructive way.
5. Behavioral Respite: Short-term care to provide relief for caregivers.
6. Community Living Supports: Assistance with community integration and daily living.
7. Community Living Supports – Family Model & Family Based Residential Supports: Housing models that focus on family-like support environments.
8. Community-Based Day & Integration Services: Day services aimed at integrating individuals into the community.
9. Early Childhood Intervention Services: Programs for young children with developmental needs.

Key Features

• Tailored, person-centered services emphasizing independence, safety, and holistic well-being.

• Accredited and recognized for high-quality care assurance.

• Multi-service offerings across geographical locations, ensuring comprehensive reach.

• Integration into community settings, fostering inclusion and empowerment.

Recent Developments

• New Products Launched: No information is available

• New Features Added to Existing Products: No information is available

• New Partnerships:

• Provider for TennCare Employment and Community First CHOICES in collaboration with reputable providers such as BlueCare, United Healthcare, and Wellpoint. This underscores access to quality care through esteemed insurance providers.

• Notable Expansions:

• Since its founding in 2005, Support Solutions has consistently expanded its services across Tennessee and Western North Carolina.

• Important service and location expansions include:

• 2006: Expansion to Bolivar, TN

• 2007: Expansion to Jackson, TN

• 2009-2012: Expansion to Nashville, Knoxville, Greenville, and Chattanooga, TN

• 2015: Services launched in Western North Carolina

• 2018: Acquisition of CS Patterson, expanding to Dyer and Gibson Counties, TN

• 2021: Services expanded to Clarksville, TN; opened a mental health clinic in Middle TN

Core Values and Accreditation

• Core Values:

• Stewardship: Safeguarding and nurturing the well-being of supported persons.

• Gratitude: Cultivating positive actions and recognizing the collective effort.

• Respect: Committed to treating every individual with dignity and consideration.

• Accreditation:

• Achieved the highest CARF accreditation, assuring quality services.

• Recognized as a Person Centered Organization by DIDD, highlighting their dedication to personalized care.

Support Solutions remains dedicated to expanding its services to meet the growing demand and continually strives to improve the quality of life for those it serves.