Company Research Report: SWBC

Company Overview

• Name of the Company: SWBC

• Mission: Pioneering financial and insurance solutions through a winning combination of world-class service and revolutionary technology.

• Founded: April 1, 1976

• Founders: Charlie Amato and Gary Dudley

• Key People:

• Charlie Amato, Chairman & Co-founder of SWBC

• Gary Dudley, President & Co-founder of SWBC

• Joan Cleveland, President and CEO of SWBC Life Insurance Company

• Richard Allison, CEO of SWBC Retirement Plan Services

• Norman L. Paul Jr., CEO of SWBC Professional Employer Services

• Joy Larson, CEO of SWBC Insurance Services

• Susan Stewart, CEO of SWBC Mortgage

• Terry Gwin, President & CEO of SWBC Real Estate, LLC

• Headquarters: 9311 San Pedro Ave, Ste 600, San Antonio, TX 78216

• Number of Employees: Employees across the U.S. (specific number not provided)

• Revenue: No information is available

• Recognition: Ranked among largest private companies and insurance brokerages in San Antonio; Charlie Amato and Gary Dudley inducted into the Texas Business Hall of Fame, 2013

• What the Company is Known For: SWBC is renowned as an international financial services company providing products and services to businesses, families, and financial institutions to help them meet critical goals.

Products

High-Level Description

SWBC offers a wide range of financial services and products designed for businesses, families, and financial institutions across the United States. The company is licensed to market and service a diverse array of financial products.

Key Products and Features

• Commercial Insurance: Insurance services for businesses, covering various needs and risks.

• Homeowners Insurance: Protection for individuals' residences.

• Outsourced Collections: Services for financial institutions and loan servicers to manage collections processes.

• Payment Solutions: Financial transaction facilitation for institutions and servicers.

• Cyber Liability Insurance: Protection against cyber threats for businesses.

• Voluntary Protection Products: For financial institutions and loan servicers offering additional protection.

• PEO Services: Professional Employer Organization services including payroll and employee benefits management.

• Vehicle & Landlord Insurance: Coverage for cars and landlord properties.

• Lender-Placed Insurance (LPI) Programs: Insurance compliance programs for lenders.

• Guaranteed Asset Protection (GAP): Coverage for vehicle loan balances after total loss events.

Recent Developments

• New Appointments and Promotions:

• Amanda Crocker promoted to President at SWIVEL® (February 20, 2025).

• Joan Cleveland, SWBC Life Insurance CEO, appointed as Life Insurers Council Board Chair (February 14, 2025).

• Grove announced as CEO of SWBC Employee Benefits Consulting Group (February 5, 2025).

• Kim Pollok promoted in executive lines at SWBC (January 17, 2025).

• Sydney Weaver joins as Chief Audit Executive (December 18, 2024).

• New Product Launches and Initiatives:

• SWBC launched Preferred Collect™ in partnership with FICO®.

• SWBC Life Insurance Company and SELCO Community Credit Union partnership for debt cancellation program in Oregon.

• Partnerships:

• Micah Parsons of the Dallas Cowboys partnered with SWBC to create a financial goals playbook.

• Partnership with SELCO Community Credit Union in Oregon for financial protection offerings.

Additional Highlights

• Historic Milestones:

• SWBC was originally formed as Central Financial Insurance Services (CFIS) with headquarters in Dallas, Texas.

• Progressed to international expansions and the establishment of SWBC Tower as a headquarters location.

• Strategic Focus: SWBC aims to be the leading and most trusted partner in the financial services industry, driven by integrity, service, trust, commitment, accountability, excellence, and teamwork.