SWIPEBY Company Profile
Background
Overview
SWIPEBY is a technology company specializing in providing AI-driven solutions for physical businesses, particularly in the restaurant and retail sectors. Founded in 2019, the company is headquartered in Miami, Florida, with an additional office in Winston-Salem, North Carolina. SWIPEBY's mission is to empower business owners by automating time-consuming tasks, allowing them to focus on customer engagement and operational excellence. Their vision is to revolutionize the way physical businesses operate by integrating advanced AI technologies to enhance efficiency and profitability. Operating within the technology, information, and internet industry, SWIPEBY has established itself as a significant player in the AI solutions market for local businesses.
Key Strategic Focus
Core Objectives
SWIPEBY aims to streamline business operations by automating various processes, thereby reducing costs and improving overall efficiency. The company focuses on enabling businesses to compete effectively in an evolving marketplace by leveraging e-commerce data to create value.
Areas of Specialization
The company's strategic focus includes:
- Automated Remarketing: Retargeting lost customers to drive repeat business and boost off-premise sales.
- Automated Social Media Management: Creating and posting content to engage followers and enhance brand visibility.
- Automated Phone Answering: Managing calls 24/7 to ensure no revenue opportunities are missed.
- Automated Review Response: Responding to reviews promptly to build customer trust and engagement.
- Automated Advertising: Optimizing digital ads using customer data to maximize sales returns.
Key Technologies Utilized
SWIPEBY employs advanced AI technologies to automate workflows, including machine learning algorithms for customer behavior analysis and natural language processing for automated communication. These technologies enable the company to offer comprehensive solutions that address various operational challenges faced by physical businesses.
Primary Markets Targeted
The company's primary markets include:
- Restaurants: Enhancing customer engagement and streamlining operations.
- Retailers: Improving customer service and operational efficiency.
- Hair Salons: Automating appointment scheduling and customer communications.
Financials and Funding
Funding History
SWIPEBY has raised a total of $1.45 million across five funding rounds. The most recent funding round was a debt financing of $200,000 on April 21, 2022.
Notable Investors
The company has attracted investment from entities such as Republic and Winston Starts, reflecting strong investor confidence in its business model and growth potential.
Utilization of Capital
The capital raised has been utilized to support product development, market expansion, and operational scaling, enabling SWIPEBY to enhance its service offerings and strengthen its market position.
Pipeline Development
Key Pipeline Candidates
SWIPEBY's product pipeline includes:
- AI-Driven Social Media Content Creator: Automating content creation for social media platforms to maintain consistent brand presence.
- Voice AI Phone System: Enhancing customer interactions through AI-powered phone answering systems.
Stages of Development
These products are in the development and deployment stages, with ongoing enhancements to improve functionality and user experience.
Target Conditions
The primary focus is on improving customer engagement and operational efficiency for small to medium-sized businesses in the restaurant and retail sectors.
Anticipated Milestones
SWIPEBY aims to achieve significant market penetration and adoption of these products within the next 12 to 18 months, with continuous updates and feature additions based on user feedback and market demands.
Technological Platform and Innovation
Proprietary Technologies
SWIPEBY's proprietary technologies include:
- Automated Remarketing Tools: Utilizing customer data to re-engage lost customers and drive repeat business.
- AI-Powered Social Media Management: Automating content creation and engagement to maintain an active online presence.
- Voice AI Phone System: Managing customer calls 24/7 with AI-driven responses to ensure no opportunities are missed.
Significant Scientific Methods
The company employs machine learning algorithms for customer behavior analysis and natural language processing for automated communication, enabling personalized interactions and efficient service delivery.
Leadership Team
Key Executives
- Carl Turner: Founder and CEO. Carl established SWIPEBY in 2017, focusing on providing AI-driven solutions for physical businesses.
- Sef Baydurcan: Vice President of Engineering. Sef leads the engineering team, overseeing the development and implementation of SWIPEBY's technological solutions.
- Mickael Giunta: Sales Manager. Mickael is responsible for driving sales strategies and expanding SWIPEBY's customer base.
- Javier Kitaigorodsky: Sales Director. Javier oversees sales operations, focusing on strategic partnerships and market growth.
Leadership Changes
In early 2026, SWIPEBY announced the promotion of Dean Robert to Sales Leader for Strategic and Key Accounts, reflecting the company's commitment to expanding its market presence and strengthening customer relationships.
Competitor Profile
Market Insights and Dynamics
The market for AI-driven solutions in the restaurant and retail sectors is experiencing significant growth, driven by the increasing need for operational efficiency and enhanced customer engagement.