Overview
Syncron is a privately held company renowned for its aftermarket service software, established in 1999 by founders Tony Abouzolof and Håkan Amnäs. With its headquarters located in Stockholm, Sweden, Syncron operates on a global scale, maintaining offices in critical international markets, including the United States, United Kingdom, Japan, France, Germany, Italy, India, and Poland.
Industry and Services
Syncron predominantly serves the Supply Chain Management, Software-as-a-Service (SaaS), and Aftermarket sectors. It delivers industry-leading solutions designed to optimize product uptime and enhance service quality through AI-driven tools and data-focused strategies. Key offerings are:
- Syncron Inventory Management
- Syncron Price Management
- Service Fulfillment and Contract Management
These solutions cater to diverse industries such as aerospace, automotive, energy, high-tech electronics, medical equipment, and mining, enabling manufacturers to elevate their aftermarket service capabilities and bolster customer satisfaction and loyalty.
Strategic Leadership
The strategic direction of Syncron is managed by an accomplished leadership team:
- Dr. Friedrich “Fritz” Neumeyer - Chief Executive Officer, responsible for the overall strategy and organizational culture.
- Daniel Rosenthal - Chief Financial Officer, managing Finance, Legal, IT, and Information Security since 2022.
- Claudine Bianchi - Chief Marketing Officer, leading marketing efforts with over three decades of industry experience.
- Sean O’Neill - Chief Product and Technology Officer, steering technology advancement.
- Claire Rychlewski - Chief Revenue Officer, concentrating on sales and revenue growth strategies.
Company Achievements
Syncron has been acknowledged as one of the fastest-growing software vendors in the supply chain management domain. Recognitions include being listed in the Deloitte Fast 500 Technology Awards for 2007 and 2008 within the EMEA region. Its innovation in advancing manufacturers toward service-oriented business models has been pivotal.
Customer and Market Reach
Serving a range of high-profile global clients including GE Aviation, Volvo Construction Equipment, JCB, and Hitachi Construction Machinery, Syncron aids in enhancing customer experiences and operational efficiencies across various sectors.
Product Innovations
Syncron employs AI and machine learning technologies to power its inventory and pricing strategies, achieving precision and reduced operational costs. Its SLM (Service Lifecycle Management) platform continuously incorporates advanced technologies to optimize aftermarket processes, boosting client profitability.
Professional Recognition
Syncron boasts a robust reputation with a 4.9/5 rating on Gartner, highlighting its commendable service supply chain solutions. This high evaluation underscores its capacity to provide substantial value and innovation in the supply chain software arena.
Contact and Further Information
For more details and potential partnerships, visit Syncron’s official website at [www.syncron.com](https://www.syncron.com/).
Competitor Profiling for Syncron
Key Competitors and Alternatives
- Logility Decision Intelligence Platform
- Oracle Fusion Cloud Supply Chain Planning
- SAP Integrated Business Planning for Supply Chain
These competitors contribute to the competitive landscape in the supply chain planning solutions market.
Service Lifecycle Management Alternatives
- QuickBooks Online
- Connecteam
- Coupa
These platforms provide both free and paid solutions that cater to various aspects of service lifecycle management.
Inventory Solutions Competition
Modern challenges to Syncron's inventory solutions include:
- Servigistics
- SAP SCM
- IFS Applications
- Odoo
Overall Competitor Landscape
Prominent competitors in various domains include PTC, Vendavo, PROS, ServiceMax, and Pricefx. Syncron ranks highly in overall company culture, favorably positioned compared to its rivals.
PTC Profile
PTC Inc. is a formidable competitor in the software solutions market, offering product lifecycle management (PLM), computer-aided design (CAD), and service lifecycle management (SLM). PTC partners with 95% of Fortune 500 discrete manufacturing companies, distinguishing itself with industry expertise and technologies that facilitate digital transformation via real-time data and operational insights.
- Financials: As of February 2025, PTC’s stock price is $163.63, with a market cap of $19.7 billion.
- Employees: PTC has 5,001 to 10,000 employees.
- Headquarters: Boston, MA.
Vendavo Profile
Vendavo provides price optimization and sales management software applications aimed at boosting profitability for B2B enterprises. It maintains a 95% customer retention rate and yields an annual profit impact of $52 million per customer.
- Leadership: Eric Carrasquilla as CEO.
- Innovations: AI-driven solutions for pricing strategies and rebate management.
PROS Overview
PROS Holdings, Inc. specializes in AI-powered SaaS solutions that optimize selling and pricing within the digital market. PROS excels in fostering a customer-first culture and offering smart-science solutions across approximately 30 industries worldwide.
ServiceMax Brief
ServiceMax, a PTC-owned entity, focuses on field service management software, enhancing complex service tasks for businesses. Initially founded as Maxplore Technologies, ServiceMax was acquired by PTC for $1.46 billion in January 2023.
- Key Offerings: A suite of cloud-based field service applications for enterprise customers.
Overall, Syncron navigates a competitive industry populated by companies excelling in supply chain, pricing, and service management sectors, with substantial competition from the likes of PTC, Vendavo, PROS, and ServiceMax.
