Synop Company Research Report

Company Overview

Name

Synop, Inc.

Mission of the Company

To accelerate the transition to electric commercial fleets by connecting vehicles, chargers, and the grid through software.

When was the Company Founded & By Whom

No information is available

Key People in the Company

Gagan Dhillon, CEO and Co-Founder

Andrew Blejde, Co-Founder and CTO

Mark Braby, CCO

HQ Location

48 Grattan St, Brooklyn, NY 11237

Number of Employees

11-50 employees

Revenue of the Company

No information is available

What is the Company Known For

Synop is known for offering an enterprise-grade software platform focused on supporting commercial EV fleets. They provide solutions for fleet management, charging management, energy management, and payment management. Synop is also known for its emphasis on AI-based platform automation and interoperability across multiple vehicle and charger types.

Products

Charging Management Software

Synop charging management software (CMS) allows monitoring, scheduling, and optimization of charging across commercial EV fleets.

Key Features:

Compatible with all EV chargers (L2 AC chargers, DC fast chargers)

Remote charging schedules: Scheduling repeating, bidirectional, and adaptive charging sessions

Remote charger controls: Control chargers remotely to start/stop sessions, reboot chargers

Operations and maintenance: Efficient troubleshooting and quick error code surfacing

Streamlined charging management: Managing firmware updates, diagnostic reports, and support for L2 and DC fast chargers

Vehicle Management Software

Synop vehicle management software allows monitoring and managing electric vehicles (EVs).

Key Features:

Real-time vehicle data: View fleet telematic information at all times

Telematics integrations: Integrate with telematics providers like Zonar, Samsara, and Geotab

Vehicle notifications: View live vehicle status, telematics, and metadata

Vehicle reporting: Track and audit vehicle activity, usage, and charging

Energy Management Software

Synop energy management software (EMS) including virtual power plant (VPP) capabilities balances power usage and supports V1G/V2G capabilities.

Key Features:

Pioneering V2G capabilities: Monitor aggregate energy usage and contribute energy back to the grid

Predictive load balancing: AI-driven tools for adjusting and curtailing energy use

Active energy monitoring: View charger use, faults, and operations

Energy source management: Adjust and manage energy sources including solar, battery, and grid

Payment Management Software

Synop offers a versatile payment management tool stack for EV fleets.

Key Features:

Driver transactions: Comprehensive suite from processing financial transactions to settlements

Charger station transaction management: Accurate numbers and real-time reporting

Billing management: Easy setup and management of daily billing preferences

Residential reimbursement coordination: Simplifies home charging reimbursements

Fuel card program: Efficient access and charging for fleet drivers

SynopLink

No information is available

Take Home Reimbursement

Synop tracks all reimbursement from home charging to simplify fleet management reimbursement processes.

Key Features:

Automatic: Save time by eliminating manual reporting.

Compliance made easy: Provided compliant documentation.

Easy configuration: Simple to manage, including both bulk uploads and user configuration.

Universal compatibility: Works anywhere in the US with any vehicle or charger.

Recent Developments

New Products Launched

SynopLink: A new product to improve onsite charging operations (Announced on January 29, 2024)

New Features Added to Existing Products

No specific information is available.

New Partnerships

EnergyHub Partnership: Expanding EV fleet charging access and Vehicle-to-Grid capabilities for utilities (Announced on May 2, 2023)

Partnership with Lion Electric: Providing energy management software for bus and truck customers (Announced on January 25, 2024)

Geotab Standard Partner: Synop became the first standard partner in EV Charging Management with Geotab (Announced on January 25, 2024)

Other Recent Developments

SOC 2 Type 2 Certification: Synop achieved SOC 2 Type 2 certification, underpinning their commitment to robust security measures. (Announced on July 12, 2024)

Synop Charge Lab: Serving as an epicenter for R&D and interoperability testing spanning all chargers, telematics, and vehicles.

Conclusion

Synop is a forward-thinking company with a robust suite of software solutions tailored for EV fleet management. Rooted in Brooklyn, NY, and maintaining a clear mission to enable the transition to electric commercial fleets, Synop continues to innovate and form strategic alliances to bolster its service offerings and market reach.