Company Research Report: SYSOP Ltd

Company Overview

• Name: SYSOP Ltd

• Mission of the Company: SYSOP thrives on helping clients realize improvements in the delivery of their IT services. They emphasize changing behavior in the workplace through training services optimized for high-quality learning and practical application.

• Founded: 1985

• Founders: No information is available.

• Key People:

• Stuart Sawle, Enlightened IT Service Management Professional, Passionate Industry Leader

• Adam Sawle, ITSM Specialist ★ Helping our clients align their people & processes to IT best practice ★

• Janice Sawle, Customer Services Manager

• Andy Wright, Retired at Ex Sysop

• Headquarters: Byron House, Green Lane, Heywood, Lancs OL10 2DY, GB

• Number of Employees: 11-50 employees

• Revenue: No information is available.

• Known For: SYSOP is known for IT Service Management specialized in ITIL, Project Management, PRINCE2 Training, Consultancy, and Agile Project Management.

Products

ITIL®4 Courses

• ITIL®4 Foundation: Provides a comprehensive understanding of ITIL’s key concepts and the framework’s structure within IT service management.

• ITIL®4 Specialist Courses: Includes modules such as Create, Deliver & Support, Drive Stakeholder Value, High Velocity IT, and Sustainability in Digital & IT, focused on different aspects of service management.

• ITIL®4 Strategist & Leader Courses: Courses like Direct, Plan & Improve, and Digital & IT Strategy which focus on strategic planning and leadership in IT service.

PRINCE2® Training

• Offers a structured project management methodology and framework that enhances efficiency and productivity in project execution and management.

AgilePM® Training

• Focuses on Agile Project Management, providing skills to deliver agile projects in organizations across varying sectors.

Certified Courses

• SDI Certification: Courses like Service Desk Analyst and Manager establish recognition in service desk management.

ISTQB Testing & Other ITSM Courses

• Includes ISTQB Foundation, Agile Extension, and other advanced testing methodologies.

• Offers various ISO20000, COBIT5 foundation ITSM e-learning options.

Key Features of Products

• Accredited Training: All courses are exam-based and accredited to ensure comprehensive learning and standardized industry practices adherence.

• Flexible Delivery Modes: Courses are offered through tutor-led sessions, webinars, e-learning, and workshops, catering to different learning preferences.

• Practical Workshops: Augment the theoretical learning with workshops focused on pragmatic applications, like major incident management capabilities.

Recent Developments

• New Product Launches:

• VeriSM™ Launch: IT Service Management for the Digital Age, introducing VeriSM™ Foundation & Plus courses.

• New Features:

• ITIL®4 e-learning modules updates: Enhanced e-learning platforms are now available for various ITIL®4 courses.

• New Partnerships and Initiatives:

• Collaboration with University of Huddersfield to support a responsive IT environment design.

• Workshops and Programs:

• Launched new workshops on Business Relationship Management and expanded Project Management training offerings to include PRINCE2® and AgilePM®.

Additional Information

• SYSOP is characterized by a 'family business' atmosphere, emphasizing customer support and pragmatic approaches to services. They highlight adapting training to client-specific goals, ensuring skill development aligns with organizational objectives.