Market Research Report: TableSafe and Competitor Profiling

Overview

TableSafe is a company specializing in secure payment transaction solutions, particularly in the hospitality industry. The company offers products designed to streamline and secure the payment process in restaurant environments. TableSafe was acquired by Mad Mobile and is now integrated into Mad Mobile's suite of solutions, which includes various restaurant and retail management technologies.

Corporate Information

Parent Company: Mad Mobile

Website: [www.tablesafe.com](http://www.tablesafe.com/)

Industry: Information Technology & Services

Company Size: 51-200 employees

Location: Kirkland, Washington, USA

Products and Solutions

TableSafe's flagship product is the RAIL™, a patented pay-at-the-table solution. This innovative tool aims to enhance guest experiences by allowing secure payment transactions directly at the table.

RAIL™: A pay-at-the-table solution enabling secure transactions including EMV, swipe, gift cards, and touchless payments.

QR Code Payments: Guests can scan codes to place orders and pay at their convenience.

Self-Service Kiosks: Deployed to reduce wait times and increase check sizes by up to 30%.

Tableside Ordering Solution: Helps servers to manage more tables, improving efficiency and engagement.

Recent Developments

TableSafe has been integrated into Mad Mobile's CAKE MenuPad system, which enhances contactless experiences for self-ordering and tableside solutions. This integration is part of Mad Mobile’s broader strategy to maximize labor efficiency and sales in the restaurant industry through advanced technological solutions.

Key Functional Benefits

Reduced Labor Costs: Staff can serve more tables thanks to streamlined operations.

Increased Efficiency: Systems like CAKE MenuPad and self-service kiosks turn tables faster and improve order accuracy.

Enhanced Customer Experience: Customers control their dining experience through QR code ordering and payments.

Leadership Team

The leadership team at TableSafe is composed of seasoned professionals with extensive industry experience.

Key Executives

Gordon Gardiner: Chief Executive Officer

Email: ggardiner@tablesafe.com

Phone: (425) 947-7300

Erik Ploof: Vice President - Business Development and Marketing

Gary McGrath: Executive Vice President, Sales

Andre Tichonoff: Implementation Engineer

Jeff Barnes: Software Engineer

Strategic Acquisitions

TableSafe has undergone several acquisitions and rebrandings over the years, which have contributed to its current market position:

Formerly Known As: Viableware, Viable Technologies, Inc.

Ownership Status: Acquired/Merged

Market Position

TableSafe stands out in the mobile payment industry by offering unique solutions that are designed to be left at the table after the meal, ensuring a safer and more positive guest experience. This approach helps reduce restaurant costs by enabling faster, more efficient transactions and digital signature capture capabilities.

Contact Information

For further details or support, you can contact TableSafe's support team at:

Support Phone Number: 1-844-235-3567

Support Email: support@tablesafe.com

Competitor Profiling

CardConnect

Founded: 2006

Headquarters: King of Prussia, PA

Type: Public Company

Size: 5,001-10,000 employees

Specialties: Credit Card Processing, Software, Payment Security, Integrations, PCI Compliance, Payment Gateway

Website: [cardconnect.com](https://cardconnect.com)

Notable Achievements:

Processes billions in transactions each year for over 67,000 businesses, including Fortune 500 companies and independent coffee shops.

Offers CardPointe, a comprehensive payment processing software with features like real-time transaction management, mobile app, and P2PE terminal integration.

A subsidiary of Fiserv, known for its robust security defenses and advanced payment technologies.

FEITIAN

Industry: Technology - Public

Reputation: Highly regarded for their technology solutions in financial services and payment systems.

Notable Competitors: APS, Simplex, Clover, SumUp

Website: [(feitian.com)](https://www.feitian.com)

Simplex

Headquarters: Tel Aviv, Israel

Type: Subsidiary of Nuvei

Specialties: Crypto-to-credit card payments, fraudless payment processing solutions for online merchants

Website: [simplex.com](https://www.simplex.com)

Notable Features:

Provides fiat infrastructure for cryptocurrencies, facilitating secure, transparent payments globally.

Integrates with over 570 alternative payment methods, including Visa, Mastercard, and Apple Pay.

Ziosk

Headquarters: Dallas, Texas

Revenue: $38 million

Specialties: Tabletop touchscreen tablets for dining, POS integration, gaming, and customer engagement solutions.

Website: [ziosk.com](https://www.ziosk.com)

Distinguishing Features:

Enhances restaurant efficiency with tabletop tablets that offer ordering, payment, survey, and loyalty features.

Significant impact on the hospitality industry by improving table turn times and enabling on-demand payment solutions.

Liaison Technologies

Founded: 2000

Headquarters: Alpharetta, GA

Size: 201-500 employees

Specialties: Cloud-based data solutions, enterprise application integration, data security, and managed services.

Website: [liaison.com](https://www.liaison.com)

Notable Competitors: OpenText, recognized for robust data integration and management services across multiple sectors.

Clover

Specialties: Often compared to TableSafe and other payment processing peers due to similar POS and payment solution offerings.

Notable Features:

Integrates seamlessly with various payment processors and offers customizable business solutions for merchants.

Frequent updates and new product releases, such as the Clover Flex Pocket and Clover Compact POS systems, which are tailored for small and medium-sized businesses.

Website: [(clover.com)](https://www.clover.com/)

By focusing on secure transaction solutions and integrating with Mad Mobile’s advanced technological offerings, TableSafe continues to innovate and lead in the hospitality payment industry.