Tacit Innovations Corp. Company Research Report

Company Overview

Name

Tacit Innovations Corp.

Mission of the Company

Tacit Innovations Corp. aims to be a leader in omni-channel digital ordering for the hospitality industry by lowering costs, increasing efficiency, and delivering customer satisfaction.

Founded

The company was founded in 2012.

Founders

Cris Jucan, CEO and Co-founder

Brenda Crainic, CTO and Co-founder

Key People

Cris Jucan, CEO

Brenda Crainic, CTO

Headquarters

2 Sheppard Ave E #802, Toronto, ON M2N 5Y7

Number of Employees

No information is available.

Revenue

No information is available.

Notable Achievements

Tacit Innovations is known for its enterprise digital ordering solutions that integrate web, mobile, kiosk, and third-party delivery services. They have generated over $300m in sales and processed more than 15 million transactions.

Products

Overview of Products

Tacit provides a variety of digital ordering solutions, primarily focused on providing services to the hospitality industry. Their key products include:

1. Web Ordering:

An online store setup that allows clients to accept orders via their website.

Key Features:

Easy store setup

Menu management

Integrated with payment processors

2. Mobile Ordering:

Provides a mobile app for customers to order and pay on-demand.

Key Features:

User-friendly interface

Order & payment capabilities

Integrated loyalty programs

3. Kiosk Ordering:

Self-service kiosks designed to bring efficiency to store operations.

Key Features:

Reduces labor needs

Streamlines order processes

Customizable menu options

4. Marketplace Integration:

Integrates Point of Sale (POS) systems with third-party delivery services like UberEats, DoorDash, and SkipTheDishes.

Key Features:

Centralized management of orders

Seamless synchronization with delivery platforms

POS integration

Recent Developments

New Product Launches

Rotational Menu Feature: Allows campuses to define, schedule, and update rotational menu cycles, providing greater accuracy and control over menus and improving inventory management.

New Features Added to Existing Products

Improved UI/UX Design: Enhanced user interface and user experience for better navigation and customer satisfaction, as highlighted in the article “The Important Role of UI and UX in Digital Ordering”.

Date and Time Stamp Functionality: Added to the Rotational Menu feature to keep track of menu changes and ensure that the correct menu is displayed.

New Partnerships

Pita Pit Franchise: Tacit delivered a future-proof digital ordering system for Pita Pit Canada. This partnership allows Pita Pit to manage multiple ordering channels seamlessly.

Insights and Innovations

Artificial Intelligence (AI) Utilization: Tacit is exploring AI’s potential to improve operations by understanding customer preferences, thus enhancing the ordering experience.