Taker Company Profile

Background

Overview

Taker is a Saudi-based Software as a Service (SaaS) company specializing in providing online ordering management platforms for the food and beverage (F&B) industry. Established in 2019, Taker enables restaurants of all sizes to create branded websites and mobile applications, facilitating seamless online ordering and delivery services. By offering these solutions, Taker empowers restaurants to enhance their digital presence and reduce dependency on third-party food aggregation platforms that often charge high commissions.

Mission and Vision

Taker's mission is to make the food ordering experience enjoyable for both customers and restaurants. The company envisions revolutionizing the F&B industry by providing advanced technology solutions that allow restaurants to expand digitally and meet evolving customer expectations.

Industry Significance

In a rapidly evolving digital landscape, Taker plays a pivotal role in transforming how restaurants manage online orders and deliveries. By offering comprehensive solutions that integrate website and app development, menu management, and delivery logistics, Taker addresses critical challenges faced by the F&B sector, thereby contributing to the industry's digital transformation.

Key Strategic Focus

Core Objectives

Digital Empowerment: Equip restaurants with tools to establish and manage their online presence effectively.

Operational Efficiency: Streamline order processing, menu management, and delivery logistics to enhance operational workflows.

Customer Engagement: Provide features that enable restaurants to engage with customers through personalized marketing and loyalty programs.

Areas of Specialization

Online Ordering Systems: Development of branded websites and mobile applications tailored for the F&B industry.

Menu Management: Tools for restaurants to manage and update their menus across digital platforms.

Delivery Integration: Solutions that connect restaurants with delivery service providers to ensure timely and efficient order fulfillment.

Key Technologies Utilized

Cloud Computing: Ensures scalability and reliability of the platform.

Data Analytics: Provides insights into customer behavior and operational performance.

Mobile Development Frameworks: Facilitates the creation of user-friendly mobile applications.

Primary Markets Targeted

Taker primarily serves the Middle East and North Africa (MENA) region, focusing on Saudi Arabia, where the company is headquartered. The platform is designed to cater to a diverse range of restaurants, from small local eateries to large chains, enabling them to establish a robust online presence.

Financials and Funding

Funding History

As of January 2026, Taker has raised a total of $50,000 in seed funding. The investment round was led by 500 Startups, Saudi Venture Capital (SVC), and a group of leading angel investors. The funds have been allocated towards research and development to adapt to new market trends and further enhance Taker's proprietary technology platform.

Financial Performance

In 2024, Taker reported a revenue of $11.3 million, up from $4.2 million in 2023 and $1.9 million in 2021. This consistent growth reflects the increasing adoption of Taker's solutions by restaurants seeking to enhance their online ordering capabilities.

Pipeline Development

Key Initiatives

TakerGo: Launched in 2020, TakerGo is an advanced service that connects restaurants to on-demand delivery companies, addressing logistical challenges and ensuring timely order fulfillment.

Brisk Acquisition: In 2022, Taker acquired Brisk Delivery, a logistics software company, to strengthen TakerGo's capabilities and offer comprehensive delivery solutions to restaurants.

Development Stages

TakerGo is currently operational, with ongoing enhancements to integrate additional delivery service providers and features. The Brisk Delivery acquisition has been fully integrated, expanding Taker's service offerings and operational capacity.

Technological Platform and Innovation

Proprietary Technologies

Online Ordering Management System: A comprehensive platform that enables restaurants to manage online orders, menus, and customer interactions seamlessly.

Delivery Integration Engine: A system that connects restaurants with various delivery service providers, optimizing logistics and delivery times.

Significant Scientific Methods

Data Analytics: Utilized to analyze customer behavior, order patterns, and operational performance, providing actionable insights for restaurants.

Machine Learning Algorithms: Employed to predict demand, optimize delivery routes, and personalize marketing efforts.

Leadership Team

Key Executives

Abdullah Alsaadi: Founder and CEO of Taker. With a background in technology and entrepreneurship, Alsaadi has been instrumental in developing Taker's platform and driving its growth in the F&B sector.

Competitor Profile

Market Insights and Dynamics

The online food ordering and delivery market is experiencing rapid growth, driven by changing consumer behaviors and technological advancements. Restaurants are increasingly seeking digital solutions to enhance customer engagement and streamline operations.

Competitor Analysis

Owner: A digital platform offering website building, online ordering systems, mobile app development, and marketing tools for restaurants.

Foodics: Provides a cloud-based point of sale and restaurant management system, focusing on operational efficiency within the hospitality industry.

ChowNow: Offers online ordering systems that integrate first-party and third-party ordering into a single hub for independent restaurants.

Strategic Collaborations and Partnerships

Taker's acquisition of Brisk Delivery and the launch of TakerGo demonstrate strategic initiatives to enhance service offerings and address logistical challenges in the F&B sector.

Operational Insights

Taker's comprehensive platform, which includes online ordering management and delivery integration, positions it as a competitive player in the market, offering end-to-end solutions that address key challenges faced by restaurants.

Strategic Opportunities and Future Directions

Roadmap and Expansion

Geographical Expansion: Taker plans to extend its services beyond the MENA region, targeting international markets with growing demand for digital ordering solutions.

Product Enhancement: Ongoing development of TakerGo and other services to incorporate advanced features such as AI-driven analytics and personalized marketing tools.

Competitive Advantages

Taker's integrated approach, combining online ordering management with delivery logistics, provides a unique value proposition that differentiates it from competitors. The company's focus on continuous innovation and customer-centric solutions positions it well to capitalize on emerging opportunities in the digital F&B landscape.