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Tarnea Technology Solutions Ltd. Company Profile



Background



Tarnea Technology Solutions Ltd., established in 2011, is a pioneering company in the digital transformation of India's pharmaceutical retail sector. The company's mission is to empower small and medium-sized pharmacies by providing innovative digital solutions that enable them to thrive in an increasingly digital economy. Tarnea's vision is to transform the retail landscape by offering a micro-commerce platform that integrates customer management, digital payments, and marketing tools, allowing small retailers to efficiently manage and grow their businesses. The company has made significant strides in digitizing the pharmaceutical value chain, impacting over 5,000 retailers and 3.1 million registered customers, and facilitating over 68 million transactions with a Gross Merchandise Value (GMV) exceeding ₹7,000 crore.

Key Strategic Focus



Tarnea's strategic focus centers on providing cloud-based digital platforms tailored for the pharmaceutical retail industry. Their flagship product, Tarnea iRevo, offers comprehensive digital infrastructure, marketing services, and customer relationship management (CRM) tools to small pharmaceutical retailers. Additionally, Tarnea iPlaza enhances brand visibility and sales by facilitating direct integration with retail pharmacies, thereby expanding market reach. The company emphasizes affordability, user-friendly interfaces, and reliable support to ensure seamless adoption by small pharmacies.

Financials and Funding



As of the fiscal year ending March 31, 2023, Tarnea Technology Solutions reported a total revenue of ₹4.6 million, reflecting a 20.12% decrease from the previous year. Despite the decline in revenue, the company achieved a 35.22% increase in profit and an 88.46% surge in net worth. The authorized share capital stands at ₹29.5 crore, with a paid-up capital of ₹25.02 crore.

Technological Platform and Innovation



Tarnea's technological innovation is exemplified by its cloud-based platform, Tarnea SmartMile®, which is India's first and largest cloud-based platform for the pharmaceutical value chain. This platform enables brick-and-mortar pharmacies to become omnichannel retailers, offering tools for CRM, digital marketing, supplier management, digital payments, and automated GST filings. The platform is engineered to handle sudden spikes in demand and is protected with military-grade security, ensuring reliability and data protection.

Leadership Team



  • Suresh Satyamurthy: CEO & Co-founder with over 27 years of leadership experience across various sectors, including IT, CPG, and pharma. He has held significant roles at NDDB, Mahindra Satyam, Autonomy Inc., and Siemens, managing a global $80 million business. Suresh holds an MS in Multimedia Technology and an MBA.


  • Madhav Sitharaman: CTO & Co-founder with over 20 years of technical leadership in the healthcare domain. He specializes in solution design, pre-sales, and product development across the Payer, Provider, and Life Science spaces. Madhav's expertise includes enterprise application integration, system modernization, and custom application development.


  • Ramkumar Krishnamachari: Director appointed on March 6, 2021. He brings extensive experience in financial management and strategic planning.


  • Sriram Natarajan: Additional Director appointed on June 24, 2024. He contributes to the company's strategic initiatives and governance.


Leadership Changes



Recent significant appointments include Sriram Natarajan as Additional Director on June 24, 2024, and Ramkumar Krishnamachari as Director on March 6, 2021. These additions to the leadership team are expected to bolster Tarnea's strategic direction and operational excellence.

Competitor Profile



Market Insights and Dynamics: The pharmaceutical retail sector in India is characterized by a vast network of small and independent pharmacies, which handle the bulk of morbidity in the country. With over 850 million Indians going digital, there is a pressing need for these pharmacies to modernize and stay relevant. Tarnea's mission aligns with this need by providing digital solutions tailored for small retailers.

Competitor Analysis: Tarnea faces competition from companies offering banking solutions, financial technology services, and digital credit platforms. Notable competitors include INFOPRO, Current, Mokka, and Baubap. These companies provide various financial and technological solutions that intersect with Tarnea's offerings in the retail-tech and fintech domains.

Strategic Collaborations and Partnerships



Tarnea has been recognized as a Microsoft Accelerator Company, selected from over 2,000 startups worldwide. This collaboration underscores Tarnea's commitment to innovation and excellence in the tech industry. Additionally, Tarnea's products have been showcased at premier technology launch platforms, reflecting the company's prominence in the sector.

Operational Insights



Tarnea's strategic considerations involve maintaining a strong market position by offering affordable, user-friendly, and reliable digital solutions tailored for small pharmacies. The company's distinct competitive advantages include its comprehensive cloud-based platform, extensive retailer network, and commitment to quality and data protection. By focusing on the unique needs of small and medium-sized pharmacies, Tarnea differentiates itself from competitors and strengthens its market presence.

Strategic Opportunities and Future Directions



Tarnea's strategic roadmap includes expanding its digital solutions to a broader range of small retailers, enhancing platform capabilities, and exploring new markets. The company's current strengths in technological innovation, extensive retailer network, and commitment to quality position it well to achieve these future objectives. By continuously refining its offerings and staying ahead of industry trends, Tarnea aims to drive further growth and transformation in the retail sector.

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