Background
Taylor Management Company, established in 1996 by Paul A. Santoriello, is a full-service property management firm headquartered in Whippany, New Jersey. The company specializes in managing a diverse range of residential community associations, including homeowners associations (HOAs), condominium associations (COAs), high-rise and mid-rise condominiums, co-ops, single-family homes, and active adult communities. With a portfolio exceeding 325 communities and over 85,000 units, Taylor Management has earned industry accreditations from the Community Association Institute (CAI) and the Institute of Real Estate Management (IREM). The company's mission is encapsulated in its motto: "Being the Best by Serving Together."
Key Strategic Focus
Taylor Management's strategic focus centers on delivering comprehensive property management services tailored to the unique needs of each community. The company emphasizes responsive service, financial management, project oversight, and advisory support. By leveraging state-of-the-art technology and a conservative approach to spending, Taylor Management aims to ensure that all associations are well-maintained and affordable for residents. The firm is dedicated to continuous education for its managers and employees, fostering excellence in community management.
Financials and Funding
Taylor Management Company is a privately held firm with estimated annual revenues of approximately $39.9 million. The company employs around 242 individuals, reflecting a growth of 7.84% in employee count over the past year. Specific details regarding funding history and capital utilization are not publicly disclosed.
Technological Platform and Innovation
Taylor Management integrates advanced technological platforms to enhance its property management services. The company utilizes a suite of tools, including Cloudflare CDN for content delivery, jQuery and jQuery UI for dynamic web interfaces, and Microsoft ASP.NET for web application development. These technologies support efficient communication, streamlined operations, and improved client engagement.
Leadership Team
- Paul A. Santoriello, PCAM, CMCA, AMS – President: With over 25 years of property management experience and a background in accounting from Deloitte Haskins and Sells, Paul oversees the entire organization and is actively involved in the management services division. He holds a B.S. in Accounting from the University of Delaware.
- Liz Comando, PCAM, CMCA – Chief Operating Officer: Since 1989, Liz has been recognized as a leader in real estate management, focusing on HOAs, condominium associations, and cooperatives. She holds a Bachelor of Science degree from SUNY Cortland and has over 30 years of experience in community management.
- Bruce Noel – Chief Financial Officer: Bruce brings over 20 years of property management experience and 5 years of real estate development experience. He holds a B.S. in accounting and an M.B.A. in finance.
- Jennifer O'Brien – Vice President of Operations: With over 19 years of experience in community management, Jennifer has held various roles, including property administrator, property manager, and director of operations. She is known for her exceptional customer service and professionalism.
- Paul Wojciechowski, CMI – Regional Vice President, Central NJ & PA: Paul has been involved in the property management industry since 1990 and oversees the operation of over 70 associations in Central New Jersey and Pennsylvania.
- Gale Braunstein, CMCA, AMS – Regional Vice President, Northern NJ: Gale has been active in community association management since 1999 and supervises managers serving the Northern Region within Taylor Management Company.
- Vincent Rapolla, PCAM, AMS – Regional Vice President, Gold Coast: Vincent joined Taylor Management in 2023, bringing 18 years of experience in community management, specializing in high-rise management. He holds a B.S. in Business Administration from West Virginia University.
- Kerri Stimpson, AMS, CMCA – Regional Vice President, Southern NJ: With over 20 years of experience managing community associations, Kerri oversees the operation of over 20 clients in the Southern Region. She holds a Bachelor of Arts Degree from York College of Pennsylvania.
Competitor Profile
Market Insights and Dynamics
The property management industry in the United States is highly competitive, with numerous firms offering a range of services to residential and commercial clients. The market is characterized by a focus on customer service, technological integration, and comprehensive management solutions.
Competitor Analysis
Taylor Management Company faces competition from several firms, including:
- Shannon Waltchack: A real estate firm offering property management services.
- Davidson Homes: A home builder that also provides property management solutions.
- Weichert Realtors: A real estate company with a property management division.
These competitors focus on various aspects of real estate and property management, contributing to a dynamic and competitive market landscape.
Strategic Collaborations and Partnerships
Taylor Management Company emphasizes collaboration within its internal teams and with community leadership to provide responsive service, financial management, project oversight, and advice. The company values education and expects all employees to pursue excellence in their fields.
Operational Insights
Taylor Management's strategic considerations include maintaining a strong market position through a commitment to education, technological integration, and personalized service. The company's distinct competitive advantages lie in its comprehensive service offerings, experienced leadership team, and dedication to community engagement.
Strategic Opportunities and Future Directions
Looking ahead, Taylor Management Company aims to expand its portfolio by leveraging its current strengths in property management. The company is well-positioned to capitalize on opportunities for growth in the residential community association sector, focusing on enhancing service delivery and technological capabilities.
Contact Information
- Website: taylormgt.com
- LinkedIn: linkedin.com/company/taylor-management-company
