TAZ Networks, Inc. Company Profile

Background

Overview

Founded in 2003, TAZ Networks, Inc. is a Michigan-based technology company specializing in providing managed IT services to small and medium-sized businesses. With a mission to deliver enterprise-level IT expertise to smaller enterprises, TAZ Networks emphasizes superior customer service and cutting-edge technology solutions. The company operates from two offices located in Brighton and Clinton Township, Michigan, serving clients across Southeast Michigan, including Ann Arbor, Wixom, Southfield, Troy, Sterling Heights, and Detroit.

Mission

To provide the highest-quality service and technology solutions for clients while continually advancing knowledge and understanding in the field.

Key Strategic Focus

Core Objectives

Comprehensive IT Support: Offering fully outsourced IT services tailored to businesses with 15-250 employees.

Security and Compliance: Ensuring clients' IT infrastructures are secure and compliant with industry standards.

Customer-Centric Service: Prioritizing responsive and personalized support through a live, local help desk.

Specialization Areas

Managed IT Services: Providing flat-fee managed IT support, including network management and help desk services.

Cloud Computing Solutions: Offering cloud desktop-as-a-service and cloud servers to enhance productivity and reduce IT expenses.

Disaster Recovery & Business Continuity: Implementing solutions like Standby Server to ensure rapid recovery from disruptions.

Primary Markets

TAZ Networks targets small to medium-sized businesses in Southeast Michigan, focusing on industries that require robust IT support and compliance, such as healthcare, legal, and financial services.

Financials and Funding

Revenue

As of May 2025, TAZ Networks reported annual revenue of approximately $3.8 million.

Funding History

The company has raised a total of $150,000 in funding over one round.

Technological Platform and Innovation

Proprietary Technologies

TAZ Networks leverages a tech stack that includes tools like Facebook Pixel, MySQL, and Cloudflare Bot Management, demonstrating a commitment to advanced networking solutions.

Scientific Methodologies

The company emphasizes tailored data backup solutions to ensure rapid recovery from disruptions, including natural disasters and cyber attacks.

Leadership Team

Tavis Patterson – Owner, President, and Founder: With over 20 years of consulting experience ranging from Fortune 100 companies to local businesses, Tavis founded TAZ Networks in 2003 to provide enterprise-level IT support to small and medium-sized businesses.

Grant Thomson – Service Manager: Managing the technical services team, Grant's expertise includes programming, Windows management, and UNIX. He initially joined as a field consultant and quickly advanced to project development and management.

Audrey Spratke – Account Manager: With 16 years in the IT industry, Audrey serves as a client liaison, ensuring clients' overall needs and strategic issues are addressed.

Sam Eddy – Account Manager: Bringing over 12 years of sales and account management experience, Sam focuses on client relationship management and delivering exceptional service.

Leadership Changes

In July 2021, TAZ Networks acquired Greyhound Technologies, expanding its client base and staff. Joanne Avery, former owner of Greyhound Technologies, joined TAZ Networks, enhancing the leadership team and contributing to the company's growth.

Competitor Profile

Market Insights and Dynamics

The managed IT services market in Southeast Michigan is competitive, with numerous providers offering a range of services to small and medium-sized businesses. The demand for reliable IT support, cybersecurity, and compliance solutions continues to grow, driven by increasing digitalization and regulatory requirements.

Competitor Analysis

Key competitors in the region include:

Micro Visions: Offers managed IT services with a focus on proactive support and strategic planning.

Torian Group: Provides IT consulting and support services, emphasizing customized solutions for small businesses.

Global Point: Specializes in network solutions and IT support, catering to various industries.

These competitors focus on delivering comprehensive IT services, with varying emphases on customer service, technological innovation, and industry-specific solutions.

Strategic Collaborations and Partnerships

TAZ Networks has established partnerships with leading technology companies, including Microsoft, Dell, and HP, enabling access to the latest technologies and support resources.

Operational Insights

The acquisition of Greyhound Technologies in 2021 nearly doubled TAZ Networks' client count and expanded its geographic reach within Metro Detroit. This strategic move enhanced the company's ability to provide faster and more comprehensive IT support across the region.

Strategic Opportunities and Future Directions

TAZ Networks aims to continue its growth trajectory by:

Expanding Service Offerings: Developing new services to meet evolving client needs, particularly in cybersecurity and cloud solutions.

Geographic Expansion: Leveraging the Clinton Township office to strengthen presence in Metro Detroit and explore opportunities in neighboring regions.