Teachers Federal Credit Union - Comprehensive Analysis Report

Summary

Teachers Federal Credit Union (Teachers) is a not-for-profit, full-service financial institution established in 1952 by Long Island educators. It has grown into a leading credit union in the United States with a nationwide open charter, allowing anyone in the U.S. to become a member. Teachers operates with the mission of helping its members achieve their financial dreams and goals at every stage of their lives, providing financial products, education, and member services through knowledgeable staff and innovative solutions.

1. Strategic Focus & Objectives

Core Objectives

Teachers focuses on providing member-focused products with competitive rates and low fees.

They aim to be the best place to work and bank, build a solid foundation, ensure safety and soundness, and act as a strong community partner.

The credit union serves the needs of its members, teammates, and communities.

Teachers supports causes related to education, human services, economic development, and research.

Specialization Areas

Focus on member-focused financial products.

Expertise in providing financial education and guidance.

Commitment to community support and development.

Target Markets

Primary market includes individuals and families across the United States, given the nationwide open charter.

Focus on members at every stage of their financial lives.

2. Financial Overview

Funding History

Teachers Federal Credit Union has not raised any funding yet.

Financial Performance

Assets exceed $9.9 billion.

As of September 2025, annual revenue reached $750 million.

In 2021, Teachers ended the year with more than $8.8 billion in assets, with a net worth ratio of 9.83%.

Net income of $85.3 million in 2021, with a 0.99% return on average assets (ROA) and a 9.83% net worth ratio.

3. Product Pipeline

Key Products/Services

Smart Checking: An industry-leading high-yield checking account.

4. Technology & Innovation

Technology Stack

Intelligent automation (IA) blending AI and robotic process automation (RPA) to automate business processes.

Corridor Platforms' RiskDecisioning.ai solution.

Proprietary Developments

Intelligent Automation (IA) across 16 business functions.

Corridor Platforms' RiskDecisioning.ai solution provides a 360-degree view of member behaviors, improving member experiences and increasing loan applications via custom AI models.

5. Leadership & Management

Executive Team

Brad Calhoun: President & CEO.

Timothy M. Southerton: Chairman of the Board.

Juan C. Nuñez: Vice Chairman.

Michael J. Masse: Treasurer.

Shalei VK Simms: Secretary.

George L. Dornhoefer: Director.

April S. Neitlich: Board Member.

Frank Spencer: Board Member.

C Meyers: Exec VP/COO.

Chris Lalan: Chief Legal and Compliance Officer.

Inna Sprague: Chief Experience Officer.

Suresh Renganathan: Chief Technology Officer.

Denise McGlone: Chief Financial Officer.

Recent Leadership Changes

Brad Calhoun was named CEO/President in May 2019.

Inna Sprague joined as Chief Experience Officer.

Irene Sierra joined as Senior Vice President of Human Resources & Organizational Development.

Michael Rose joined as Vice President of IT Digital Interactive and Open Banking.

Phil Datz has been promoted to Vice President of IT Core Capabilities and Data.

6. Competitive Analysis

Major Competitors

TDECU

PenFed

Connexus Credit Union

Nassau Financial

BFCU

Ridgewood Savings Bank

7. Market Analysis

Market Overview

Over 467,000 members across all 50 states.

30 full-service branches.

Continued refinement of product offerings, exemplified by the introduction of Smart Checking.

8. Strategic Partnerships

Corridor Platforms: Collaboration to integrate real-time credit decisioning capabilities.

Infosys: Partnership to strengthen infrastructure with a disaster recovery data center and transform business processes using robotic process automation.