Overview
TECHPROSOFT Technology Services, headquartered in Frisco, Texas, was established in 2004 and is a noteworthy entity in the Information Technology and Services industry. As a leading Managed Technology Services Provider (MSP), the company boasts an employee range of 11 to 200 individuals, dedicated to delivering 24/7 technology support and outsourcing services tailored for businesses of all sizes. Renowned as a Certified Microsoft Partner, TECHPROSOFT emphasizes a strategic customer service-driven approach with a commitment to efficiency and affordability. Their service portfolio encompasses critical IT domains such as wired and wireless networking, Cat6 cabling, cybersecurity, cloud computing, and virtualization, augmenting their position in the competitive IT landscape.
Services and Capabilities
TECHPROSOFT operates as a multidimensional organization, offering a broad spectrum of services:
- 24/7 Technical Support: Comprehensive services covering hardware, software, computer systems for both PC and Mac, and network support.
- Networking and Cabling: Specialized expertise in deploying wired and wireless infrastructures utilizing Cat6/6A and Cat7 cabling systems.
- Cloud and Virtualization Solutions: Expertise in VMware, AWS, Azure, and Google Cloud infrastructures to facilitate efficient virtual environments.
- Cybersecurity Solutions: Provision of advanced threat detection and protection using products from industry leaders such as Cisco, Palo Alto, and Symantec.
- Systems Management: Deployment of service operations and solution implementations, including SCCM for patch management.
TECHPROSOFT's utilization of technologies like Amazon Connect, Citrix, Google Analytics, Mainframe, and Symantec further enriches their technical capability.
Leadership
The strategic vision and operational leadership of TECHPROSOFT are steered by David Mbugua, the company's CEO and CTO. Based in Frisco, Texas, David Mbugua is recognized for his credentials, such as CISSP, CCNP, MCSE, demonstrating a strong commitment to the highest standards in IT services. He ensures that technology initiatives align effectively with client business objectives to deliver bespoke solutions.
Strategic Approach: Next IT Approach
TECHPROSOFT differentiates itself through its Next IT Approach, a comprehensive, methodical framework designed to integrate IT services seamlessly into clients’ operations. Key elements include:
- Conducting thorough assessments of business objectives and current IT environments.
- Crafting and implementing solutions aimed at delivering measurable business value.
- Performing regular reviews to adapt strategies in anticipation of future technological needs.
Client Engagement and Customer Service
A fundamental philosophy at TECHPROSOFT is cultivating enduring relationships through customized and proactive IT management. This includes addressing immediate IT requirements while also providing strategic guidance and support for forthcoming projects. Such an approach ensures minimal business disruption and seamless operations.
Financial and Organizational Details
- Revenue: Estimated to be between $1M - $10M.
- Headquarters: Frisco, Texas, USA.
- Contact Information:
- Address: 6160 Warren Pkwy, Ste 100, Frisco, TX 75034
- Phone: (972) 214-8797
- Email: support@techprosoft.net
- Website: [techprosoft.net](https://www.techprosoft.net)
Competitors
In the competitive Managed Services Provider sector, TECHPROSOFT faces competition from several prominent entities:
1. Aspire Signature Technology - Specializes in Managed IT services and technology consulting across various business sizes.
2. Fulton May Solutions - Known for award-winning IT consulting services, primarily targeting small and medium-sized enterprises in the U.S.
3. GATA Technologies - Offers tech-enabled solutions focusing on digital transformation and agile application development.
These competitors cater to multiple segments within the MSP market, offering varying technical services.
Market Position and Strategy
TECHPROSOFT maintains its competitive edge via a robust portfolio of IT services targeting businesses from small to large enterprises. Through deeply integrated solutions and advanced infrastructure technologies like cloud computing and virtualization, TECHPROSOFT effectively navigates a tech-forward marketplace. Their commitment to continuous client satisfaction is further enhanced by reliable, round-the-clock tech support, fostering strong customer engagement and retention.
