Telrock Systems Company Research Report

Company Overview

• Name: Telrock Systems

• Mission: To provide modern SaaS, cloud-native consumer debt collection, and universal business rules management and system integration solutions with unparalleled expertise and experience.

• Founded: No information is available

• Founders: No information is available

• Key People:

• Gordon Crawford - Chairman, Oakbridge Group

• Dale Williams - CEO

• Mark Hutton - Chief Technology Officer

• Ray Jackson - Chief Information Security Officer

• John Hotti - Chief Information Officer

• Andrew Pritchard - Chief Strategy Officer

• Sam Castillo - Chief Financial Officer

• Steve Crowell - SVP, Solution Delivery & Governance

• Michael Morgan - SVP, Global Sales and Marketing

• Morgan Nagle - Director of Product Management

• Headquarters:

• North America: Atlanta, USA

• UK: London, UK

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: State-of-the-art cloud-native collections software solutions for organizations in various collection markets, including banks, finance companies, telecoms, healthcare, and government sectors.

Products

Optimus

• Description: Optimus is an enterprise-wide collections and recovery software platform designed to manage various collection complexities and sophistication. Built with modern technology to address all stages of delinquency and bad debt.

• Key Features:

• 24 x 7, real-time, cloud-native SaaS solution

• Compliance with SOC 2 and PCI DSS standards

• Comprehensive omni-channel collections management

• Self-service consumer collections portal

• Integrated digital messaging capabilities

• No-code system integration tools

• Extensive record management capabilities

SmartConnect

• Description: A cloud-native 'No Code' system integration hub delivering efficient connectivity and business rules management integration capabilities.

• Key Features:

• File-based and API integration through SmartIntegration

• Strategy and model management via SmartDecisions rules engine

• Two-way digital channel messaging through SmartConversation

• Cost-effective data and communication integration

Recent Developments

• Latest Information Security Compliance: Achieved various new information security compliance certifications (Nov 14, 2024).

• New Key Personnel: Onboarded Andrew Pritchard as Chief Strategy Officer (July 22, 2024) and fintech veteran Michael Morgan as SVP, Global Sales and Marketing (Mar 28, 2023).

• Product Updates:

• Optimus 3.0: Released on July 17, 2024, showcasing enhanced features and capabilities.

• SmartConnect v6.16: New version released on Nov 8, 2023.

• New Partnerships: Collaboration with Prodigal to enable AI-driven collections (Nov 1, 2022).

Telrock Systems continues to lead advancements in the debt collection technology space with ongoing product innovations, strategic leadership enhancements, and compliance achievements. For further details, interested parties are encouraged to reach out through their regional contacts or visit their corporate resources.