Company Research Report: Tend
Company Overview
- Name: Tend
- Mission: Tend aims to reinvent the dental experience by providing high-quality, judgment-free dental care. The company aspires to make patients feel amazing about their oral health by combining trusted treatment with a caring team, soothing environment, and delightful products.
- Founded: No information is available
- Founders: No information is available
- Key People:
- Troy Bage, Chief Executive Officer
- Dr. Chris Salierno, Chief Dental Officer
- Patricia Mahony, Chief Operating Officer
- Ryan Johnson, Chief Financial Officer
- Charlie Wagner, VP of People
- Kaela Shupe, VP of Marketing
- Thomas Merritt, VP of Revenue Cycle
- John Quarles, VP of Software Engineering
- Headquarters: No information is available
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Tend is recognized for its patient-centric, modern dental care facilities that emphasize comfort, transparency, and cutting-edge technology.
Products
- General Dentistry: Provides comprehensive wellness visits, dental exams, cleanings, x-rays, and personalized assessments. Their studios are equipped with state-of-the-art technology to ensure precise diagnostics and treatment.
- Orthodontics:
- Invisalign® Aligners: A dentist-led system using invisible, removable aligners to straighten teeth.
- Breezy Braces®: Orthodontist-led, completely hidden braces that are placed behind the teeth.
- Cosmetic Treatments:
- Veneers: Digitally designed, expertly crafted porcelain veneers for a new smile.
- Whitening: Dentist-guided treatments to brighten smiles by at least two shades.
- Oral Surgery and Emergency Services:
- Provides services for urgent dental issues like chipped teeth, toothaches, and swelling.
- Includes procedures like implants which transform smiles and improve dental function.
- Other Services: Includes Botox/Xeomin for jaw pain, fillings, crowns, root canals, extractions, and more.
Recent Developments
- Recent Product Launches: No specific information is available.
- New Features: Tend’s tech-enabled studios now include a proprietary app that allows patients to book visits, manage health profiles, and access personalized content.
- New Partnerships: No information is available.
- Operational Developments: Tend has expanded significantly and currently operates locations in multiple cities including New York City, Washington DC Metro, Boston, Atlanta, Nashville, and Connecticut.
- Leadership Changes: In 2023, Troy Bage became the CEO, succeeding founding CEO Doug Hudson.
Facilities and Locations
Tend has established 15 studios in New York City and additional locations across the US, including:
- Washington DC Metro: 8 studios
- Boston: 3 studios
- Atlanta: 3 studios
- Nashville: 1 studio
- Connecticut: 1 studio
Customer Experience
Tend is highly praised for its service, with reviews highlighting the courteous, knowledgeable staff and state-of-the-art facilities. Customers appreciate the transparency in pricing and insurance coverage, and the modern, soothing environment.
Conclusion
Tend has positioned itself as a disruptor in the dental industry, providing a unique patient experience through its boutique-style, technologically advanced studios, and a comprehensive range of dental services. Through continuous growth, innovation, and a patient-first approach, Tend is paving the way for a more patient-centric dental care model.
Note: All information not available in the given data has been noted as "No information is available".
