T

Texpert

www.mytexpert.com link_icon

TEXPERT Company Research Report



Company Overview



  • Name: TEXPERT

  • Mission: To provide professional, no-nonsense IT and tech support to consumers and businesses, with an emphasis on ease, affordability, and reliability.

  • Founded By: No information is available.

  • Key People: No information is available.

  • Headquarter: Los Angeles, California

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Company Known For: TEXPERT is recognized for its innovative approach to IT support by offering real-time assistance through a combination of skilled IT experts and advanced AI technology. Known for providing exceptional remote IT and tech support for various brands like Microsoft, Apple, HP, and Dell.


Products



Product Overview



1. TEXPERT IT Support Services
  • Description: Provides on-demand IT support using a combination of human professionals and AI-powered diagnostics.

  • Key Features:

  • Real People: Experienced team capable of addressing a wide range of IT issues.

  • AI Assisted: Offers initial suggestions via AI robot to attempt fixing the issues before consulting an expert.

  • Accessibility: Service is cost-effective, billed by the minute, ensuring no unnecessary fees.


2. TEXPERT Business Services
  • Description: Offers IT and cyber security solutions tailored for businesses of various sizes.

  • Key Features:

  • Local and Remote Support: Both on-site support in Los Angeles and remote support worldwide.

  • Cyber Security: Comprehensive services covering network, server, and endpoint security.

  • Managed Services Provider (MSP): Proactive monitoring and management services.

  • Discounts Through Partnerships: Authorized resellers for companies like Microsoft, Dell, and Lenovo, providing cost-saving opportunities for hardware and software.


3. TEXPERT AI Robot
  • Description: An AI-powered tool that provides preliminary diagnostics and solutions for IT issues.

  • Key Features:

  • Suggests potential solutions before engaging human experts.

  • Designed to offer users a quick self-diagnosis tool at no cost.


Other Services



  • Help Desk Support: Dedicated support for business clients, providing desktop management for both Windows and Mac environments.

  • Cloud Hosting: Enables businesses to move their infrastructure to the cloud, reducing hardware dependency and costs.

  • Server Management: Comprehensive support for server monitoring and maintenance.


Recent Developments



  • New Product Launches: No information is available.

  • New Features Added: No information is available.

  • New Partnerships: TEXPERT has established authorized partnerships with major brands like Microsoft, Dell, Lenovo, and Hitachi, allowing the company to offer discounts on hardware and software to clients.


Conclusion



TEXPERT commits to a no-nonsense approach in providing robust IT and cyber security services. The company leverages a blend of seasoned IT professionals and AI technology to deliver quick and efficient solutions, ensuring a high degree of customer satisfaction without the baggage of contracts or surprise fees.