TS

The Center For Health Care Services

www.chcsbc.org link_icon

Comprehensive Market Research Report: The Center for Health Care Services



Overview



The Center for Health Care Services (CHCS), established in 1966, is the recognized mental health authority for Bexar County, Texas. Headquartered in San Antonio, Texas, CHCS operates with an operating budget of $136 million and is committed to providing integrated care for adults and children facing mental health challenges, substance use issues, and intellectual or developmental disabilities. Their mission emphasizes community-based support to enhance quality of life. With an estimated annual revenue of $336.4 million, CHCS employs over 1,100 dedicated team members, reflecting a 5% employee growth rate in the past year.

Services



CHCS provides a comprehensive suite of services across 35 locations in Bexar County, which include:
  • Mental Health Counseling

  • Crisis Response

  • Substance Use Treatment

  • Developmental Disability Support


The organization is equipped with a 24-hour Crisis & Substance Use Helpline accessible via 1-800-316-9241 or 210-223-SAFE(7233), ensuring immediate assistance to individuals in crisis. Furthermore, CHCS implements a sliding fee scale policy which ensures service accessibility regardless of an individual's financial situation.

Leadership and Key Personnel



Executive Leadership



  • Jelynne LeBlanc Jamison: President and Chief Executive Officer

  • Possesses over 37 years of leadership experience in complex governmental organizations.

  • Former roles include Executive Vice President and Chief Delivery Officer for CPS Energy, managing a budget of $500 million and leading a team of 1,853 employees.

  • Active in various professional and nonprofit organizations, including serving as Chairwoman for the San Antonio Water System.


Key Executive Team



  • Elizabeth Ackley: Chief Employee Experience Officer

  • James Chapman: Chief Compliance Officer

  • Frank Garza: Chief Legal Officer

  • Robert Guevara: Chief Financial Officer

  • Dr. Amber Pastusek: Chief Medical Officer


Additional Leadership



The Vice Presidents oversee specialized domains:
  • Edward Benavides: Adult Behavioral Health

  • Brad Benoit: Children's Behavioral Health

  • Andrew Estrada: Crisis Response

  • Allison Greer Francis: Governmental Relations

  • Adrienne Alcazar: VP, People and Culture

  • Lauro Garza: VP, Operational Safety Risk Management

  • Jesse Peralez: VP, Community & Crisis Response

  • Melissa Tijerina: VP, Child Behavioral Health


Strategic Initiatives and Community Engagement



CHCS is dedicated to continuous service improvement through an effective Quality Management Program, involving stakeholders, clinical staff, and management. This program emphasizes performance measurement across five domains to optimize service delivery and client outcomes. The organization takes an active role in local community development and is committed to fostering hope, recovery, and healing through innovative and inclusive services.

Competitor Analysis



The Center for Health Care Services competes mainly within the healthcare and pharmaceutical sectors with notable competitors:

1. Partnerships for Dentists
  • Revenue: $6.9 million

  • Employees: 32

  • Employee Growth: -9%


2. Family Endeavors
  • Revenue: $8.6 million

  • Employees: 40

  • Employee Growth: -13%


3. Wise Family Practice Urgent Care
  • Revenue: $10.4 million

  • Employees: 48

  • Employee Growth: 17%


4. Deep Eddy Psychotherapy
  • Revenue: $42.2 million

  • Employees: 142

  • Employee Growth: 14%


5. Coastal Home Health Care
  • Revenue: $10.6 million

  • Employees: 49

  • Employee Growth: 26%


Competitors range in size and specialization, indicating the diverse service landscape CHCS navigates.

Insights for Strategic Engagement



  • Networking Opportunities: Participation in healthcare alliances and industry conferences could strengthen relationships with key personnel from competitive entities.

  • Service Differentiation: CHCS's commitment to quality management and data-driven service delivery could reinforce its market position.

  • Partnership Prospects: Partnerships with providers in complementary healthcare domains could further expand CHCS's service offerings and reach.


The Center for Health Care Services remains a pivotal entity in the Bexar County healthcare sector, with a focus on growth, quality service delivery, and sustained leadership amidst its competitive landscape.