Company Research Report: The Helper Bees

Company Overview

• Name: The Helper Bees

• Mission of the Company: To help people stay at home longer through data-driven products and services that transform both the payer and the care-recipient experience.

• Founded: 2015

• Founder(s): No information is available

• Key People: No information is available

• Headquarters: Austin, Texas, with additional offices in New Jersey and Maryland.

• Number of Employees: No information is available

• Revenue: No information is available

• Core Competencies: The Helper Bees is known for creating America’s Aging-in-Place Platform and facilitating a sustainable model for aging-in-place. This includes connecting families with transformative services to aid independent living for older adults at home.

Products

1. Aging-in-Place Platform

• Description: A unique combination of services and technology designed to enable payers to deploy and scale quality non-medical services into the home.

• Key Features:

• Credentialing: Automated vetting of service providers against a detailed, state-specific regulatory framework.

• Fulfillment: Continuous monitoring and scoring of network providers to ensure service quality.

• Payment: Digital invoicing and direct payments to service providers, streamlining the reimbursement process.

2. Provider Network

• Description: A vast network designed to meet the diverse needs of older adults.

• Key Features:

• Provides services like homemaker, personal care, companion support, transportation, home repair, and meal delivery.

• Technological integration via the homeAlign platform for claims processing, quality control, and credentialing.

3. Care Concierge

• Description: A suite of services that include coordination of care and access to aging experts.

• Key Features:

• Provides support through educational content, expert guidance, and quality in-home services.

• High engagement rates reported, significantly exceeding past programs' metrics.

Recent Developments

• New Products Launched:

• The Most Helpful™ Flex Card (Launched August 1, 2024): A tool designed to streamline access to products and services for Medicare Advantage beneficiaries.

• Virtual Home Health Assessments: Allows for remote health assessments to cater to the needs of older adults.

• Recognition:

• Ranked No. 67 in Forbes 2024 List of America's Best Startup Employers.

• Funding:

• Secured $35 million in January 28, 2025, to expand its Aging-in-Place Platform.

• Partnerships:

• Collaborations with insurance carriers and health plans to improve in-home care delivery nationwide.

• Technological Enhancements:

• Expansion of platform capabilities to integrate advanced analytics for fraud detection and improved data collection.

• Ongoing development of digital claims tools to enhance service delivery and reduce costs for payers.