The Installation Assurance Authority (IAA)
Company Overview
- Name: The Installation Assurance Authority (IAA)
- Mission: To ensure a sustainable future for members by providing best-in-class quality assurance, consumer protection, and commercial services, while representing industry positions and helping develop effective policies to deliver Net Zero.
- Founding Details: Founded in April 2020 as a continuation of CIGA’s efforts over 27 years in the insulation industry.
- Key People:
- CEO: Nigel Donohue
- National Chairman of The Installation Assurance Authority Federation (IAAF): Tony Hardiman MBE
- IAAF Scotland Chairman: George Donaldson
- IAAF Wales Chairman: Brian Canning
- Headquarters: Leighton Buzzard, UK
- Number of Employees: Over 40 full-time staff
- Revenue: No information is available
- Known For: Leading quality assurance framework for insulation work, providing consumer protection, certification, and installer monitoring.
Products and Services
Main Offerings
- Quality Assurance Framework: Comprehensive compliance platform that includes:
- Consumer protection
- Technical guidance
- Certification
- Competent Persons Scheme (CPS)
- Installer surveillance
- Monitoring and training
- Guarantees and Certifications:
- Building Fabric Guarantees
- Heating Controls and Microgeneration Technology Guarantees
- New guarantees covering all heating measures and draught proofing.
- Commercial and New Build guarantees available for all technologies.
- IAAF Membership Benefits:
- Certification, surveillance, and quality assurance
- Training and competency resources
- Resource library of best practice guides and technical notes
- Whole-house design service
Recent Developments
- Launch in Australia (November 2024): The IAA has extended its leading quality assurance framework to Australia, operating now as The Insulation Installation Assurance Authority (IIAA).
- Onboarding Policy Reinforcement (November 2024): The IAA has reinforced its policy requiring exclusive commitment from installers to ensure rigorous compliance and effective surveillance.
- Launch of The IAAF Website (November 2024): Offers resources like industry news, training, and policy updates to members in the energy efficiency retrofit sector.
- New Guarantees (April 2024): The IAA has become the largest provider of approved guarantees in the market, offering new and extended coverage options.
- Federation Launch (March 2024): Launched The Installation Assurance Authority Federation (IAAF) to support SMEs in energy efficiency, renewable energy, and low-carbon heating sectors.
Additional Insights
- The IAA is focused on delivering high-quality standards through a "Right First Time" ethos, ensuring that all insulation and retrofitting works are executed with precision and accuracy.
- The organization strives to be a leading authority in energy efficiency measures, aligning closely with government policy on Net Zero carbon emissions by 2050.
- Through the IAAF, the IAA aims to broaden its support across the industry, providing business advice, policy shaping, standards, training, and skills development, particularly supporting SMEs.
- Future vision includes innovative policy influence, increased member engagement, and expansion to new markets such as New Zealand following the successful launch in Australia.
Conclusion
The Installation Assurance Authority (IAA) stands as a pivotal organization within the insulation industry, facilitating high standards in energy efficiency projects through comprehensive frameworks and certifications. This positions the IAA as instrumental in the path towards achieving national and international sustainability goals, particularly the Net Zero carbon emissions objective by 2050.
