Market Research Report: myHomecare Group
Company Overview
- Name: myHomecare Group
- Mission: To support older Australians on their Home Care journey by connecting them to quality, personalized Home Care services.
- Founded: No information is available.
- Founders: No information is available.
- Key People:
- Maria Hammond
- Gayle Philpotts
- Julie Maya
- Jerome Barrientos
- Headquarters: No information is available.
- Number of Employees: Over 5000 care and support staff employed.
- Revenue: No information is available.
- Known For: The myHomecare Group is an industry leader in in-home aged care services, recognized nationally and offering a range of flexible programs designed to support elder Australians in living safely and independently at home.
Products
Home Care Programs Offered
1. Home Care Packages
- Description: Designed to support individuals with a variety of complex care needs to live independently in their own homes.
- Key Features: Offers a personalized care plan to cater to each client's specific health and lifestyle needs.
2. Commonwealth Home Support Programme
- Description: Offers light support with everyday tasks to improve overall health and well-being.
- Key Features: Tailored support for day-to-day activities and tasks.
3. Short-Term Restorative Care
- Description: A short-term program designed to help reverse or slow difficulties with everyday tasks.
- Key Features: Provides temporary intensive support with the goal of improving client health.
4. Department of Veteran Affairs
- Description: Services aimed at veterans, war widows, and their families to maintain health and well-being.
- Key Features: Specialized care plans respecting the needs of veterans and their families.
5. Transition Care Programme
- Description: Focuses on helping individuals recover after a hospital stay with short-term specialized care.
- Key Features: Provides transition assistance from hospital to home.
6. National Disability Insurance Scheme (NDIS)
- Description: Provides funding to eligible people with disabilities for an improved quality of life.
- Key Features: Customizable support plans centred around personal goals and daily tasks assistance.
Recent Developments
- New Chief Executive Officer Appointment
- A new CEO was announced as part of the company's executive restructuring efforts.
- Wage Increases and Employee Incentives
- The myHomecare Group has announced meaningful worker wage increases.
- The company offers aged care workers tickets in a $10,000 lottery for working additional shifts, aimed at encouraging workforce retention and acknowledging the extra efforts of staff.
- Sector Advocacy and Industry Leadership
- The leadership actively engages with peak bodies and various government levels to advocate for changes and improvements within the Aged Care industry.
- Challenges Addressed
- Addressed the issues faced due to a shortage of support workers and have called for mental health helplines for aged care workers.
- Financial Adjustments
- Made necessary adjustments in response to sector-wide increases in minimum wage and new carer pay rules, impacting service fees.
Conclusion
The myHomecare Group stands out through its comprehensive range of services tailored to meet the diverse needs of older Australians. The company is driven by its mission to ensure individuals can lead quality lives in their own homes, supported by robust programs and a dedicated workforce. Recent strategic changes and increases in staff incentives underline the company's commitment to both employee well-being and exemplary service delivery.