The One Point Market Research Report
Company Overview
- Name: The One Point
- Mission: To delight every customer through the delivery of great tech and unrivalled support, with no compromises.
- Founded: 2005
- Founder: Martin Lauer
- Key People:
- Martin Lauer: Founder and CEO
- Nathan Greenfield: CSO
- Dave Newton: COO at The One Point & N3i
- Nicola Willingham: CFO
- David Brodie: Head of Technical Services
- Lewis Cook: IT Operations Lead
- Tessa Wray: Head of The One Point Foundation
- David Thompson: Customer Services Lead
- Headquarters: The View, Bridgehead Business Park, Hull, Hessle, HU13 0GD
- Number of Employees: No information is available
- Revenue: No information is available
- Known For: Providing managed technology services, including IT and Cyber Support, Digital Transformation, VoIP, and Business Mobile.
Products
1. IT Support
- Description: Fixed price, unlimited IT support with inclusive anti-virus, security, and remote monitoring.
- Key Features:
- Fixed Price
- Unlimited Help Desk
- Inclusive Site Visits
- Cloud Storage
- Tailored Provisioning
2. Cyber Security
- Description: Comprehensive protection for businesses against security threats.
- Key Features:
- 24/7 Monitoring
- Vulnerability Scanning
- Penetration Testing
- Simulated Phishing Exercises
- Virtual Security Management
3. Business Mobiles
- Description: Mobile solutions to ensure connectivity and seamless communication.
- Key Features:
- Unlimited Data
- Bespoke Tariffs
- Mobile Security
- Proactive Usage Updates
4. VoIP
- Description: Hosted VoIP services with flexibility to fit various business needs.
- Key Features:
- Call Recording
- Unified Communications
- Integration with Microsoft Teams and Cisco WebEx
5. Connectivity
- Description: Ensuring businesses have fast and reliable internet connectivity.
- Key Features:
- Scalable Solutions
- Reliable Networks
- Proactive Monitoring
6. Digital Services
- Description: Bespoke software solutions including CRM, ERP, mobile apps, and system integrations.
- Key Features:
- Custom CRM
- Web Development
- Mobile Apps
- Hosting Services
Recent Developments
- New Services:
- GPCall: Cloud-based telephony solution for healthcare.
- Digital Dojo: An online learning platform focusing on cyber security, computer skills, and employee well-being.
- Awards and Recognitions:
- Go Tech Awards 2024: Winner in IT and Telecoms.
- O2 Partner Awards: Achieved Customer & Digital Excellence Award (2015-2022), Partner of the Year (2016-2022).
- Key Hires:
- Tessa Wray: Appointed as Head of The One Point Foundation
- New Apprentices: Including Jack in the Engineering Department.
- Community and CSR:
- The One Point Foundation: Supports local grassroots sports clubs, educational initiatives, and community projects. Committed to becoming net-zero by 2025.
- Sponsorships: Sponsoring local sports teams and events such as Brough Golf Club and Hull Kingston Rovers.
- Technology Integrations:
- Integration with Cisco WebEx: Enhanced meeting and collaboration capabilities.
- AI Homecare Support: A web-based solution designed to support healthcare professionals.
Conclusion
The One Point continues to expand its service offerings and enhance its reputation as a leading managed technology provider. With a strong focus on customer satisfaction, community support, and innovative solutions, the company is well-positioned for future growth and success in the IT Services and IT Consulting industry.
