T(

The Outsource Pro (Top)


The Outsource Pro (TOP) Market Research Report



General Information


Website: [www.theoutsourcepro.com.au](http://www.theoutsourcepro.com.au)
Industry: Financial Services / Outsourcing and Offshoring Consulting
Company Size: 51-200 employees
Headquarters: Flux (Spacecubed), Level 1, 191, St. Georges Terrace, Perth, Australia
Contact:
  • Email: [contact@theoutsourcepro.com.au](mailto:contact@theoutsourcepro.com.au)

  • Phone: 1300 774 666


Company Overview


The Outsource Pro (TOP) was founded to address the growing demand for comprehensive and secure outsourcing solutions. The firm specializes in managed outsourcing services focusing on various sectors, making talent acquisition and retention critical components for sustaining long-term client partnerships. TOP maintains stringent data and physical security measures to protect client information in their offices in India and Australia.

Key Offerings


  • Managed Outsourcing: Transform businesses with full-time staff and access to technology-enabled global talent.

  • Industry Focused Services:

  • Accounting: Ensuring accuracy and timeliness.

  • IT Helpdesk and Software Engineering: Delivering essential technology talent.

  • Administrative Services: Enhancing operational efficiency.

  • Financial Planning: Supporting swift-paced financial planning sectors.


Unique Value Propositions


  • Cost Efficiency: Reduce operational expenses by up to 70% without compromising on quality.

  • Scalability: Adapt quickly to market demands with flexible workforce solutions.

  • Global Talent: Access a diverse pool of skilled professionals.

  • Core Business Focus: Free up time and resources for strategic growth.

  • Enhanced Productivity: Utilize 24/7 operational capabilities for improved business efficiency.


Achievements


  • Winner of Best Outsourcing Company 2023.

  • Recognized for ethical engagement and relationship management ensuring talent retention and service continuity.


Leadership


  • Alan Nelson: Chairperson. Active in varied sectors including Rail, Accounting, Insurance, Remote Medical, Strata Management, IT Services, and Overseas Outsourcing.

[LinkedIn Profile](https://au.linkedin.com/in/alanjnelson)
  • Michaela Green: CEO. Known for driving sustainable revenue growth across B2B, B2C, and B2G markets.

[LinkedIn Profile](https://au.linkedin.com/in/michaela-green-45437126)
  • Fayaz Ahmad: Assistant General Manager, with operations and sales experience from prestigious firms such as Paytm and Reliance.

[LinkedIn Profile](https://www.linkedin.com/in/ahmad-fayaz)
  • Mihir Nasa: Business Development Executive, a recent graduate with a Master’s in Economics from the University of Sydney.

[LinkedIn Profile](https://au.linkedin.com/in/mihir-nasa-profile01)

Client Testimonials


  • Fortuna Advisory Group: Highlighted how outsourcing with TOP has facilitated their business scaling.


Competitor Profiling



Competitors



Concurrent HRO


  • Location: Broomfield, Colorado

  • Employees: Not specified

  • Revenue: $4 million

  • Services: Full-service PEO, including payroll, benefits administration, HR compliance, workers’ compensation, retirement, and compliance services.

  • Specialties: Small to medium-sized business HR outsourcing.


Acvian


  • Founded: 2020

  • Headquarters: St. Petersburg, Florida

  • Employees: 11-50

  • Revenue: $500K to $1M

  • Services: Employer of Record (EOR), global payroll cost estimation, and professional employer organization services.

  • Specialties: International employment services.


Touchpoints


  • Founded: 2004

  • Headquarters: Roseville, California

  • Employees: 51-200

  • Revenue: $15.7 million

  • Services: Software/service design & development, public sector solutions, data & cloud consulting, and recruitment.

  • Specialties: Turnkey software/service design, data analytics, cloud engineering, custom application development.


Additional Insights


TOP has shown buying intent in competitive markets, positioning itself strategically for expansion and technological advancements. The company's leverage in the competitive landscape is bolstered by partnerships with multiple PEO providers.

Strategic Competitive Intelligence


Understanding the strengths and service offerings of these competitors will be crucial for positioning TOP's unique value propositions and strategic advantages. This analysis highlights key areas where TOP can differentiate itself, notably in global service integration and technological capabilities, potentially surpassing local competitors.

Key Takeaways


  • Concurrent HRO and Acvian cater to small and medium-sized businesses with different scales of operation.

  • Touchpoints is technology-driven, offering robust data analytics and cloud consulting services alongside traditional HR solutions.

  • Emphasizing TOP's broad network and customizable service offerings can craft influential sales narratives, showcasing flexibility and comprehensive support not always available from competitors.