Company Overview
The Smilist Management Inc. is a prominent player in the dental support organization (DSO) sector, with a significant presence across the Northeast United States. The company operates in states like New York, New Jersey, Pennsylvania, Connecticut, Delaware, Maryland, and Massachusetts through over 90 locations. The Smilist Dental provides an extensive range of dental services, from general dentistry to specialized treatments such as orthodontics, dental implants, and cosmetic dentistry solutions like teeth whitening and smile makeovers. Their offerings are enhanced by advanced dental technology and access to top-rated specialists, with an emphasis on quality, convenience, and patient satisfaction. The company supports various patient needs with flexible financing options and accepts most major dental insurances such as Aetna, Cigna, and Delta Dental.
Financial Performance and Growth
The Smilist Management has demonstrated considerable financial resilience and growth. In 2024, the company secured a $285 million unitranche debt facility to fuel further expansion. Historical financial performance includes an estimated annual revenue of approximately $56.1 million. Robust investment backing from entities like Monroe Capital and Modern Bank underscores a strong financial foundation conducive to sustained growth and expansion.
Leadership Team
- Andrew Mintz, Chief Executive Officer: Appointed in May 2023, Andrew Mintz leads with a strategic focus on growth and innovation. A graduate of the University of Michigan - Stephen M. Ross School of Business, he has been recognized for his influential leadership, receiving accolades at the Long Island Herald's Top Chief Officers Awards Gala in late 2024.
- Charmaine O Croy, Chief Of Staff, Operations: With extensive experience in dental operations, Charmaine recently transitioned to this role, leveraging her previous position as Vice President of Integrations to enhance operational excellence and efficiency.
- Dr. Jay Khorsandi, Co-Founder: Dr. Khorsandi plays a key role in optimizing clinical protocols for outstanding patient outcomes. His expertise extends to tele-dentistry, supporting The Smilist’s commitment to accessibility.
- Melanie Basile, Chief Growth Officer: Melanie leads growth initiatives to expand The Smilist's footprint and enhance service offerings to meet evolving patient needs.
- Osher Zaafarani, Vice President of Payer Relations and Credentialing: Osher is responsible for managing insurance relations and credentialing, ensuring strategic integration with dental insurance providers.
The leadership team collaboratively sets strategic visions, commits to operational excellence, and fosters an innovative, patient-centered environment.
Recent Achievements
Positive patient testimonials highlight the compassionate and knowledgeable care provided by The Smilist Dental teams, reinforcing their leadership in dental services across the Northeast. The organization was listed in Inc.'s Regionals 2023: Northeast, emphasizing its prominence in the region.
Competitor Landscape
The Smilist Management operates within the Health, Wellness & Fitness industry, with a robust workforce of approximately 1,001-5,000 employees. The organization's competence is underscored by its recognition in competitive arenas with firms like Aspen Dental Associates, Bright Now! Dental, and Castle Dental. These competitors provide similar extensive networks and services, indicating the competitive nature of the dental healthcare market.
While The Smilist is not accredited by the Better Business Bureau (BBB), it maintains trust among clients through consistent service quality. The organization's network includes independently owned practices suggesting a franchising or affiliate model, allowing localized management under a unified brand. Their competitive advantages, including comprehensive service offerings, financial backing, and regional dominance, establish The Smilist Management as a formidable entity in the dental industry.
