The Solutions Team - Company Research Report

Company Overview

• Name: The Solutions Team

• Mission: The Solutions Team aims to empower healthcare organizations with unparalleled IT solutions and support, allowing the medical professionals to focus on patient care, not IT troubles.

• Founded: The company was founded in 2007 by Todd Gooden.

• Key People:

• Todd Gooden - Founder and Chief Executive Officer

• Shane Fowler - Chief Technology Officer

• Mike Clark - Director of Technology Development

• Headquarters: Jackson, Mississippi, USA

• Number of Employees: No information is available

• Revenue: No information is available

• What is the Company Known For: The Solutions Team is recognized as a leading provider of cloud-based managed services and IT support solutions particularly aimed at the healthcare, dental, and legal sectors. Its reputation is built on quick and efficient IT service, maintaining a 99.99% remote ticket resolution rate.

Products

• Managed IT Services:

• High-level Description: Comprehensive IT services for healthcare and dental practices.

• Key Features: Health IT infrastructure management, cybersecurity, data backup, cloud services, and technical support.

• TST Express:

• High-level Description: An automated help desk application designed for quick, efficient assistance.

• Key Features: Fast help request submission, remote troubleshooting, detailed problem submission interface.

• Cloud Services:

• High-level Description: Cloud hosting, management, and disaster recovery solutions.

• Key Features: Public, private, and hybrid cloud solutions, data security, and operational cost reduction.

Recent Developments

• New Products Launched: The development and release of the TST Express Help Desk support tool to increase efficiency and speed in addressing IT issues.

• New Features Added: No information is available.

• Recent Partnerships: No information is available.

• General Developments: The Solutions Team has continued its focus on healthcare IT services, emphasizing improvements in data security, disaster recovery, and scalability of IT infrastructure.

Conclusion

The Solutions Team has positioned itself as a resilient IT service provider with a specialization in healthcare sectors. Through its dedication to efficient problem resolution and advanced cloud solutions, it continues to support its clients in secure and cost-effective operations. Despite a lack of detailed revenue data, the company’s success is marked by its client testimonials and continued innovation in IT service offerings, ensuring quality support for healthcare professionals.