Market Research Report: The SpyGlass Group, LLC
Company Overview
Founded in 2001, The SpyGlass Group, LLC is a leader in the telecom and technology expense management solutions space. It serves over 16,000 clients across the U.S. and Canada, focusing on analyzing and reducing technology expenses through their SnapShot Audits. Their services identify errors, overcharges, and inefficiencies, offering savings in 99% of engagements.
Key Services
SpyGlass provides critical cost-saving insights and offers a range of audit services to ensure optimal telecom expense management for their clients. Their solutions are designed to challenge the conventional approach to tech cost management.
Leadership Team
- Ed DeAngelo: Co-president, overseeing strategic vision and company culture since co-founding SpyGlass in 2002.
- Brad Clark: Co-president, responsible for strategic growth and processes, with the company since its inception.
- Larry Seiler: Senior Vice President, Revenue, joined in 2004, leading revenue generation.
- Owen Hood: Vice President, Business Analytics, SpyGlass's first employee, manages business analytics.
- Steve Fisher: Vice President, Strategic Services, first joined as a member of Implementation & Project Management in 2005.
- Mike Farrell: Vice President, Implementation and Project Management, grew through business development after joining in 2007.
- Jon Suntala: Vice President, Audit and Analysis, key figure in business development since 2007.
- Nikki Guthrie: Vice President, Talent Management, shifted from business development to talent management.
- Travis Pescatrice: Head, Business Development, leads business development and sales since 2015.
Company Recognition and Performance
SpyGlass has garnered accolades including the Northeast Ohio Top Workplaces 2023 and the 2023 Smart Culture Award. The company's revenue growth is a testament to its robust telecom expense management solutions.
Contact Information
- Address: 25777 Detroit Road, Suite 400, Westlake, OH 44145
- Phone: 440.348.9350 / Toll-Free: 877.4.SPY.NOW
- Email: info@spyglass.net
Competitive Landscape Analysis
Key Competitors
The SpyGlass Group operates in a competitive environment, encountering challenges from both broad-based consulting giants and niche players in telecom management.
1. Aspen Marketing Services
Aspen Marketing Services, part of Epsilon, offers multi-channel marketing, CRM, and experiential programs. It diverts potential clients with tailored marketing solutions beyond traditional consulting.
2. Interbrand
Focused on brand strategy and market positioning, Interbrand provides brand consultancy services, posing competition where brand management intersects with consultancy.
3. Accenture
A global force, Accenture delivers strategy, consulting, digital, and operations services. With a colossal revenue of US$64.90 billion and a workforce of 774,000 by 2024, its extensive resources and capabilities place significant competitive pressure on SpyGlass within IT consulting.
4. Bain & Company
Global management consultancy specializing in strategy and organizational transformation. With 65 offices in 40 countries, Bain's US$7 billion revenue in 2025 reflects its strategic expertise serving major corporations.
5. Boston Consulting Group (BCG)
BCG excels in management consulting and economic advisory, generating US$12.3 billion in 2023. Its wide-ranging expertise in functional business areas poses a vast competitive threat.
6. NetPlus
Specialized in telecom management services, NetPlus uses web-based platforms for simplifying communications and data networks, directly aligning its services with SpyGlass.
7. ICOMM Consulting
Specializing in IT telecom expense management from Forest Park, Illinois, ICOMM Consulting, with a revenue of US$18.6 million, presents competition through its specialized telecom management services.
Strategic Insights
In light of the intense competition, The SpyGlass Group should focus on enhancing their telecom expense management offerings through innovation and diversifying service capabilities. Establishing robust client relationships and creating distinctive, value-added services will help differentiate the brand in this competitive landscape.
