Company Profile: The Steam Police
Company Overview
The Steam Police is a family-owned business situated in Rochester, NY, specializing in both residential and commercial cleaning and restoration services. The company prides itself on offering a wide range of services such as carpet cleaning, tile and grout cleaning, water and fire damage restoration, mold removal, and more. They utilize the latest technology to ensure top-quality service tailored to meet the specific needs of their customers.
Services Offered
The Steam Police provides an extensive suite of cleaning and restoration solutions, including:
- Carpet Cleaning: Employing advanced techniques for stain and odor removal to refresh carpets.
- Tile and Grout Cleaning: Utilizing effective methods for deep-cleaning and upkeep.
- Water and Fire Damage Restoration: Offering rapid and efficient responses to property damage.
- Sewage and Emergency Basement Flood Cleanup: Providing urgent assistance to prevent further water damage.
- Additional services include Air Duct Services, Biohazard Cleanup, and Mold Removal.
Unique Selling Propositions
The Steam Police distinguishes itself with a first responder-driven approach rooted in reliability and community service. Founded by Tony Galante, a former police officer and fire department chief, alongside his wife, the company combines expertise from emergency response fields with outstanding customer service. They focus on a business philosophy that treats every client "as part of our family," ensuring high standards of cleanliness and professionalism.
Leadership
- Anthony Galante: Executive Vice President, leading with experience from disciplined fields.
- Kara Galante: Owner, actively overseeing operations and managing customer relations.
Client Feedback
Renowned for its exceptional customer service, The Steam Police holds a 5-star rating across platforms like Yelp and Facebook. They are lauded for their professionalism, quick response, and the high quality of their cleaning outcomes, with particular praise directed towards staff such as John and Caleb.
Community Engagement
The Steam Police demonstrates a strong commitment to supporting their community, particularly during crises such as water backups and trauma cleanups. Their compassionate service reflects a dedication to aiding clients beyond standard cleaning services.
Financial and Contact Information
- Financing Options: Available for projects up to $25,000 with flexible terms.
- Contact: Phone (585) 563-8008, Email info@thesteampolice.com
- Website: [SteamPolice.com](https://steampolice.com/)
Competitor Profile
D & M Carpet Cleaning
- Location: Metro Atlanta, GA
- Services: Offers residential and commercial steam carpet cleaning, tile and grout cleaning, upholstery cleaning, odor removal, and water damage restoration. Known for deep steam cleaning and emergency flood damage restoration since 2001, D & M is licensed, insured, and bonded, prioritizing customer safety and service quality.
Excellence Janitorial Services & Carpet Cleaning
- Location: Bakersfield, CA
- Services: Provides commercial and residential carpet cleaning, janitorial services, and advocates for green cleaning using eco-friendly products. They are particularly notable for expertise in cleaning medical facilities.
A+ Carpet Cleaning
- Location: Longview, WA
- Services: Family-owned since 2002, offering carpet cleaning, tile and grout cleaning, upholstery cleaning, and odor removal. Known for professionalism and affordability, A+ Carpet Cleaning values long-standing customer relationships.
Floor Medic
- Location: Longview, TX
- Services: Specializes in carpet and upholstery cleaning, concrete polishing, and water damage restoration, leveraging advanced technology and certified technicians. Floor Medic offers 24/7 emergency water damage services, reinforcing their customer focus.
The Steam Police operates in a competitive market with each competitor offering unique strengths in areas such as eco-friendly practices, regional presence, affordable services, and emergency response capabilities, providing a diverse landscape of quality service providers within the cleaning and restoration industry.
