TM

Theydo Journey Management

www.theydo.com link_icon

Company Market Research Report: TheyDo





Company Overview



Name:
TheyDo BV

Mission:
TheyDo enables businesses to align strategy, planning, and delivery around customer journeys.

Founded:
2019

Founders:
  • No specific names provided


Key People:
  • Jochem van der Veer, Co-founder, CEO

  • Charles Beaumont, Co-founder, CTO

  • Roemer Bakker, Backend Engineer

  • Bastiaan Gielliet, Journey Owner Acquisition

  • Dario Brozzi, Frontend Engineer

  • Matt Moralo Langan, Head of People

  • Bruno Ferreira, DevOps Engineer

  • Ernest Otoo, Visual Designer

  • Anthony Kassir, Senior Talent Partner

  • Charlie Viglietta, Senior Backend Engineer

  • Martin Palamarz, Co-founder, CXO

  • David Krijgsman, Engineering Lead

  • Guido Knook, Product Lead


Headquarters:
No information is available

Number of Employees:
No information is available

Revenue:
No information is available

Known For:
TheyDo is recognized for their platform focused on customer journey management and enabling customer-centric collaboration.



Products



1. TheyDo Platform

Description:
The TheyDo platform centralizes customer journeys into a cohesive framework that allows for mapping, structuring, and managing customer experiences. It is designed to ensure seamless collaboration and alignment across teams by focusing on customer journeys as the main product of the business.

Key Features:
  • Journey AI: Converts research into high-quality journeys rapidly.

  • Journey Framework: Structures all journeys into a single coherent framework with clear hierarchy and set taxonomy.

  • Opportunity Uncovering: Identifies business opportunities through journey analysis to deliver impactful results.

  • Journey Management Tools: Provides tools for CX management, service design, product experience management, user story mapping, etc.

  • Integrations: Two-way sync with tools like Jira and Azure DevOps, Qualtrics, and more.

  • Security: ISO 27001 certified, offering SSO and stringent cloud security practices.




Recent Developments



Recent Developments:
No specific recent developments are detailed.

New Products Launched:
No information is available.

New Features Added to Existing Products:
  • Enhanced AI capabilities for journey mining.

  • CX data integrations for deeper insights (e.g., Qualtrics).

  • Goal tracking and opportunity prioritization.

  • Enhanced workflow integrations with tools like Jira and Azure DevOps.

  • New security and management features for enterprise customers.

  • Addition of journey mining with AI and nested journey frameworks.


New Partnerships:
No information is available.



Conclusion



TheyDo BV is committed to revolutionizing customer experience by aligning teams and strategies around customer journeys. With a strong focus on journey management, their platform aims to improve productivity, uncover business opportunities, and drive customer-centric transformations. The continuous enhancement of their platform features ensures they meet the evolving demands of enterprise customers while maintaining stringent security standards.



Contact Information:
  • Email: support@theydo.com




Disclaimer: This report is based on the available data and may not include all recent updates or developments.