TheySaid Company Research Report
Company Overview
- Name: TheySaid
- Mission: Drive Customer Value and Revenue with AI-powered surveys.
- Founding Information: No information is available.
- Key People: No information is available.
- Headquarters: No information is available.
- Number of Employees: No information is available.
- Revenue: No information is available.
- Core Competence: TheySaid is known for its Conversational AI Surveys that significantly enhance customer interactions and gather actionable feedback.
Products
Overview
TheySaid offers AI-powered tools to enhance customer feedback loops through conversational surveys.
Product Details:
1. TheySaid AI
- Description: An AI-driven survey tool that automates customer feedback and analysis.
- Key Features:
- Automatic Question Generation: Scans websites to generate impactful survey questions based on industry standards.
- Seamless Integration: Can be embedded in various touchpoints within the customer journey.
- Real-time Follow-up: Evo, the AI chatbot, engages respondents in a conversational follow-up to gather deeper insights.
- AI Analysis: Provides summaries and highlights critical action items from survey responses.
- Security and Privacy: TheySaid ensures the safety of proprietary data and is SOC 2 Type II certified.
Recent Developments
- New Product Launches: No information is available.
- New Features:
- Introduction of AI Interviews, a feature to supplement or replace conventional in-person interviews with AI-driven moderation.
- Enhanced multi-language interaction capabilities allowing surveys in over 80 languages.
- Partnerships: No information is available.
- Customer Feedback and Developments: Positive testimonials highlight improvements such as increased qualified leads and reduced customer churn. TheySaid has been particularly multi-faceted for teams focusing on integrating customer feedback into strategic decisions.
Conclusion
This report provides an insight into the current standing and offerings of TheySaid, focusing on its commitment to leveraging conversational AI to drive better customer engagement and insights. Despite the lack of certain details, the information available reflects TheySaid's strategy of maintaining a dominant position through continuous product enhancements and customer-centric innovations.