Third Octet Company Research Report

Company Overview

• Name: Third Octet

• Mission: Empower businesses by supporting and enabling their employees with innovative IT solutions for remote and hybrid work environments.

• Vision: Bettering your world through innovative and meaningful technology.

• Founded: No information is available regarding the foundation date or the founders.

• Key People:

• Matthew Metelsky, Founder & CEO

• Joe Peckford, Founder & VP, Services

• Jim Watson, Chief Operating Officer

• Headquarters: 94 Lakeshore Rd. E, Suite 204, Mississauga, ON, Canada.

• Number of Employees: Servicing small to medium-sized businesses; exact employee numbers not provided.

• Revenue: No specific revenue information is available.

• Core Competencies: Known for delivering over 15 years of outstanding IT support, focusing on managed IT solutions, cloud services, and digital transformation for SMBs.

Products

Workplace Suite

• Description: A managed IT solution that includes a wide range of services tailored for modern SMBs.

Key Features:

• People Management:

• Helpdesk and user support

• Endpoint monitoring

• Patch management

• User account management

• Cloud & Infrastructure:

• IT infrastructure management and support

• Server and data backup & recovery

• Service monitoring

• Collaboration Tools:

• Microsoft 365 subscription and management

• Data storage solutions including OneDrive, Teams, and SharePoint

• Unlimited cloud data backup and recovery

• Security:

• Email anti-spam and anti-virus management

• Endpoint and server security protection

• Microsoft 365 security management

• Innovation:

• Personalized customer portal

• Technology business reviews

Recent Developments

• New Products and Features:

• Introduction of a cybersecurity training platform via the Workplace Suite for comprehensive employee education on threat anticipation and neutralization.

• Adoption of new Citrix licensing models tailored to SMB needs.

• Integration of Microsoft’s Copilot for Microsoft 365 to enhance SMB efficiency and creativity through AI tools.

• Partnerships and Recognition:

• Recognized as Citrix Partner of the Year (Canada) and Microsoft Partner of the Year nominees.

• A strong partner ecosystem including Microsoft, Cisco, Citrix, Lenovo, and IGEL.

• Key Initiatives:

• Focus on Cloud Transformation and Business Resilience.

• Services promoting employee experience, cloud migration, alongside backup and recovery solutions.

Accolades and Recognition

• Globe and Mail Canada’s Top Growing Companies (2021)

• 50 Best Managed IT Companies (2021-2022)

• Ingram Micro Canadian Cloud Partner of the Year Finalist (2020)

• Citrix Partner of the Year for Canada (2017)

• IGEL Emerging Partner of the Year for Canada (2019)

• IGEL Growth Partner of the Year for North America (2020)

• Channel Futures MSP 501 (2020, 2023)

Contact Information

• Address: 94 Lakeshore Rd. E, Suite 204, Mississauga, ON, L5G1E3

• Phone: 647-728-0610

• Email: info@thirdoctet.com

This report synthesizes the core services, achievements, and ongoing innovations driving Third Octet’s impact on the managed IT sector for small and medium businesses, reflecting its dedication to tailored IT solutions and customer success.