Tier3MD Company Market Research Report

Company Overview

Company Name

• Tier3MD

Mission of the Company

• Mission: To support medical practices by providing top-notch healthcare IT support, allowing doctors to focus on treating patients.

Foundation Details

• Founded: 2005

• Founder: No information is available

Key People

• CEO: Adam Holtman

• CBO: Michael H. Brown

• CFO: Leah McKissock

Headquarters

• Location: Georgia, United States

Number of Employees

• No information is available

Revenue

• No information is available

Notable Recognition

• Known For: Providing IT support specifically tailored to medical practices, with a strong focus on HIPAA compliance and cybersecurity.

Products

Managed IT Services

• Full IT Management: Comprehensive IT management for medical practices.

• Remote IT Management: Proactive maintenance and issue resolution via remote monitoring software.

• Co-Managed IT Management: Combines managed services with internal IT for customized support.

• Veterinary IT Management: Specialized IT support for veterinary hospitals, including hardware and software management.

• Dental IT Management: IT support tailored for dental practices, covering x-rays, ultrasounds, etc.

• Helpdesk Services: Dedicated helpdesk for efficient issue resolution.

Business Continuity

• Service Offered: Fully managed backup and disaster recovery ensuring rapid recovery from unplanned downtimes.

• Key Features: Continuous data protection, cloud-based replication and recovery.

Cloud Solutions

• HIPAA Compliant Hosting Service: Secure hosting solutions compliant with HIPAA requirements.

• Email/File Sharing Services: Managed setups of services like MS365 & Google Workspace.

• Disaster Recovery as a Service: Comprehensive recovery solutions for both on-premise and virtual environments.

Cybersecurity Solutions

• Complete Security Suite: Tailored cybersecurity solutions with a strong focus on HIPAA compliance.

• Security Operations Center: SOC-as-a-Service for comprehensive protection against cybercrime.

• Ransomware Protection: Solutions focused on safeguarding networks from ransomware attacks.

• Dark Web Agent and Open DNS: Protects against threats and monitors for compromised credentials.

VoIP Services

• HIPAA-Compliant VoIP Services: Internet phone systems to replace traditional copper-based landlines, offering cost savings and enhanced features.

HIPAA Compliance

• HIPAA Security Risk Assessments: Thorough evaluations to ensure compliance with HIPAA security rules.

• Compliant IT Support: Tailored IT solutions ensuring HIPAA compliance, including staff training and security assessments.

Recent Developments

New Products Launched

• None Specified: No information is available on recently launched products.

New Features Added to Existing Products

• None Specified: No information is available on new features added.

New Partnerships

• Digital Forensics Partnership: Partnered with Discovery Computers and Forensics to provide digital forensic services.

• Penetration Testing: Partnered with strategic entities to offer penetration testing on networks.

Conclusion

Tier3MD focuses on delivering tailored IT services with an emphasis on healthcare compliance, cybersecurity, and providing specialized support to medical and dental practices. Despite the lack of financial data and some specific metrics, the company's detailed service offerings and strategic focus highlight their expertise in healthcare IT support.