TigerTMS Company Research Report

Company Overview

• Name: TigerTMS Ltd

• Mission: Enhancing performance, productivity, and the guest experience in the hospitality industry.

• Founded: TigerTMS's origins trace back to its establishment in the 1970s.

• Key People: Currently part of the Valsoft family; specific key personnel details are not disclosed.

• Headquarters: Unit 12 Headlands Business Park, Salisbury Road, Ringwood, Hampshire BH24 3PB, United Kingdom.

• Number of Employees: No information available.

• Revenue: No information available.

• Known For: TigerTMS is known as one of the world’s largest suppliers of communications and guest management systems, providing integrated voice and data solutions to the hospitality industry.

Products

TigerTMS offers a wide range of products primarily focused on enhancing the operational efficiency and guest experience in the hospitality industry. These products include:

1. iLink:

• Description: A widely deployed middleware solution connecting hotel applications, PMS systems, IPTV, and guest services.

• Key Features: Offers certified interface connectivity, integrations with over 100 Property Management Systems, and facilitates energy savings through interface directly with Building Management Systems.

2. iCharge Enterprise:

• Description: A next-generation communications management solution providing data analytics and reporting.

• Key Features: Includes a detailed dashboard for hotel operations, fast billing, automatic report production, and scalability options.

3. innLine:

• Description: A voice messaging, wake-up management and room status solution for the hospitality industry.

• Key Features: Multi-language support, group messaging, and Seamless PMS integration via iLink.

4. iGuest:

• Description: Guest services and emergency notification solution for the Mitel MiVB platform.

• Key Features: Displays guest data on handsets, emergency call notifications, and integration with PMS for operational efficiencies.

5. iSurf & iSurf Pro:

• Description: WiFi access and management solutions.

• Key Features: Provides branded login pages, bandwidth guarantees, promotional capabilities, and multilingual support.

6. iPortal:

• Description: Mobile guest services solution that does not require an app download.

• Key Features: Hotel information access, integrated communication services, and QR code access.

7. iReadyRooms:

• Description: Housekeeping management solution.

• Key Features: Real-time updates for housekeeping tasks, enhanced communication, guest self-service options via iPortal, and sustainability options for guests.

Recent Developments

1. Product Launch:

• iReadyRooms has been launched as a solutions to streamline hotel housekeeping operations.

2. Partnerships:

• TigerTMS announced a partnership with Yeastar, integrating iCharge Enterprise with Yeastar’s P-Series PBX.

• Certified with apaleo to offer connections to various hotel applications.

• Collaboration with PPDS to connect hotel management system data to TV interfaces for enhanced in-room entertainment.

3. Marketplace Integration:

• iLink is now available on the Oracle Cloud Marketplace, allowing for integration with Oracle’s Hospitality Integration Platform.

4. Corporate Initiatives:

• TigerTMS committed to social responsibility by donating laptops to educational and cultural organizations.

• Continuation of environmental support by adopting tigers through WWF and engaging in a carbon neutrality initiative.

5. Corporate Milestones:

• Recently became part of the Valsoft family, continuing to expand product offerings and hospitality solutions.

Conclusion

TigerTMS continues to evolve and influence the hospitality technology landscape, especially with a strong focus on connectivity, management solutions, guest communication enhancements, and sustainability efforts. With significant industry partnerships and a robust product suite, TigerTMS is positioned as a key technology player in the hospitality sector.