Tigunia - Comprehensive Analysis Report

Summary

Tigunia, established in 2007, is a technology consulting firm specializing in Microsoft Dynamics 365 Business Central and NAV, IT and Hosting services, Business Intelligence (BI), Customer Relationship Management (CRM), and Software Development. The company positions itself as a strategic technology partner, offering comprehensive planning, implementation, customization, and support to optimize Microsoft ecosystem solutions for specific customer needs. Tigunia’s mission is to provide integrated, scalable technology solutions that streamline business technology stacks, emphasizing operational efficiency and measurable business outcomes across various industries.

1. Strategic Focus & Objectives

Core Objectives

Tigunia's core objectives revolve around delivering a "one source" solution for all technology needs within the Microsoft ecosystem. This includes ERP, CRM, infrastructure, reporting, analytics, automation, and applications. The firm focuses on business process analysis to provide strategic, cost-effective recommendations tailored to client IT environments. A key goal is to optimize client Microsoft Dynamics investments through hands-on training, responsive support, and custom development, aiming for tangible business improvements rather than simply technology provision.

Specialization Areas

Tigunia's key areas of expertise include:
Microsoft Dynamics 365 Business Central and NAV: Comprehensive services including implementation, customization, and support.
IT and Hosting Services: Managed IT, private cloud hosting, infrastructure monitoring, data backup, and disaster recovery.
Business Intelligence (BI) and Analytics: Custom BI dashboards, reporting strategies, and advanced analytics using tools like Jet Reports, Jet Analytics, and Power BI.
Customer Relationship Management (CRM): Services built around Microsoft Dynamics 365 CRM.
Software Development: Custom applications and integrations to extend Microsoft platforms.
Industry Focus: Enhancing operational efficiency in manufacturing, retail and e-commerce, distribution and warehousing, field services, transportation, accounting and professional services, and nonprofit sectors.

Target Markets

Tigunia primarily targets small to mid-sized businesses (SMBs) across a diverse range of industries. The company's specialized solutions, such as Tigunia Spark for nonprofits and TigHC for controlled cannabis technology, also indicate specific vertical market targeting. Their focus on optimizing Microsoft Dynamics investments positions them for businesses looking to upgrade from legacy systems or new adopters of cloud ERP/CRM solutions.

2. Product Pipeline

Key Products/Services

Tigunia offers several proprietary solutions that enhance the Microsoft Dynamics ecosystem:

Tigunia Spark:
Description: A turnkey fund accounting platform built on Dynamics 365 Business Central.
Development Stage: Launched in April 2026.
Target Market/Condition: Small and mid-sized nonprofits requiring specialized fund accounting, grant management, and reporting tools.
Key Features and Benefits: Designed to address the unique financial management needs of nonprofit organizations, offering tailored functionalities within a familiar ERP environment.

Tigunia Royalties Management:
Description: An application for Microsoft D365 Business Central that tracks item sales and automatically calculates royalties based on those sales.
Target Market/Condition: Businesses requiring automated royalty tracking and calculation for products.
Key Features and Benefits: Streamlines royalty management, reduces manual effort, and improves accuracy in financial reporting.

TigHC:
Description: A controlled cannabis technology solution for business owners to manage product planning and full financial management, designed as a Microsoft Business Central app.
Target Market/Condition: Businesses operating within the regulated cannabis industry.
Key Features and Benefits: Provides industry-specific tools for compliance, inventory control, and financial operations.

Tigunia Shopify Integration:
Description: A custom connector that allows seamless integration between Microsoft D365 Business Central and Shopify e-commerce platforms.
Target Market/Condition: Businesses running e-commerce operations on Shopify and using Business Central for their ERP.
Key Features and Benefits: Automates data synchronization, improves order processing, inventory management, and customer data flow between platforms.

AdaptBC:
Description: A reporting and analytics solution built for Business Central cloud.
Target Market/Condition: Business Central users seeking faster and more robust reporting capabilities.
Key Features and Benefits: Offers quicker insights compared to traditional Excel reporting tools, enhancing data analysis and decision-making.

Tigumon Infrastructure Monitoring:
Description: A system and network monitoring solution.
Target Market/Condition: Clients requiring proactive monitoring of their IT infrastructure.
Key Features and Benefits: Ensures system stability, identifies potential issues early, and minimizes downtime.

Tigunia Sales Tax Add-On:
Description: An additional application provided by Tigunia.
Target Market/Condition: Businesses managing sales tax calculations and compliance within their ERP.
Key Features and Benefits: Simplifies sales tax management and ensures accurate calculations.

3. Technology & Innovation

Technology Stack

Tigunia's technological foundation is deeply rooted in the Microsoft ecosystem, complemented by proprietary solutions and third-party integrations.

Core Platforms:
Microsoft Dynamics 365 Business Central and CRM: These are the central platforms for their ERP, CRM, Power BI, and Power Platform solutions, enabling comprehensive business management and customer engagement.
Microsoft Power Platform: Utilized for developing custom applications, automating workflows, and creating analytical reports.

Proprietary Developments:
The company has developed a suite of add-ons and vertical-specific solutions including Tigunia Spark, Tigunia Royalties Management, TigHC, Tigunia Shopify Integration, AdaptBC, Tigumon Infrastructure Monitoring, and Tigunia Sales Tax Add-On. These tailor Microsoft Dynamics functionality to specific industry or business process requirements.

Scientific Methodologies & Technical Capabilities:
Business Intelligence (BI) and Analytics: Tigunia's BI department employs data modeling and dashboard development methodologies to help clients leverage data effectively. They utilize tools like Jet Reports, Jet Analytics, and Power BI, including built-in Power BI reporting with real-time updates within Business Central.
Cloud Infrastructure: Tigunia provides private cloud hosting with dedicated monitoring, maintenance, and security, alongside services for data backup and disaster recovery, adhering to best practices for cloud environment management.
AI-driven Capabilities: While direct AI development by Tigunia is not explicitly detailed, their work with Microsoft Dynamics 365 Business Central facilitates client utilization of integrated AI-powered assistants like Copilot for workflow automation and reconciliations. Additionally, through partnership with 3CX, their telecom solutions integrate AI receptionist and transcription functionalities.

4. Leadership & Management

Executive Team

Marc Stocker
Position: Founder and Managing Partner
Professional Background: Decades of experience in Microsoft Dynamics 365 covering development, solution architecture, and full-cycle implementation. He combines executive IT leadership with hands-on technical depth across financials, inventory, warehousing, manufacturing, distribution, and integrated enterprise systems.
Notable Achievements: Recognized for building and scaling consulting practices and leading complex multi-system environments.
Key Contributions: Guides ERP upgrades, reimplementations, integrations, and data migrations with a focus on simplification, automation, and operational improvement.

Bret Webber
Position: Founder, Managing Partner, and Chief Operating Officer
Professional Background: Over 15 years of experience in solving complex organizational challenges using Microsoft Dynamics 365 Business Central and Dynamics NAV.
Key Contributions: Known for a customer-service-first approach and instrumental in operational leadership.

Robb Horncastle
Position: Director of ERP
Professional Background: Over 20 years of experience in enterprise software leadership, consulting, and implementation, with a solid track record in building and leading ERP practices.
Key Contributions: Manages full-cycle implementations and improves business workflows across diverse industries, skilled in both functional delivery and technical foundation, including reporting and analytics.

Todd Waddell
Position: Director of Business Intelligence
Professional Background: Specializes in data modeling, dashboard development, reporting, and advanced analytics. Possesses deep experience integrating BI with ERP environments like Microsoft Dynamics 365 and Oracle NetSuite.
Key Contributions: Leads BI strategy and solution delivery for clients.

James Nicholas
Position: Vice President of Information Systems
Professional Background: Over 20 years of experience as a strategic IT leader in technology direction, solution design, and IT operations management.
Key Contributions: Focuses on building reliable, secure environments through infrastructure and network strategy, disaster recovery planning, and risk management.

Kristoffer Kolberg
Position: Microsoft MVP (not an executive title, but a key expert)
Professional Background: Recognized Microsoft MVP whose work spans Dynamics 365 Business Central, Power Platform, integration, and automation.
Key Contributions: Bridges strategic vision with hands-on execution and is active in community knowledge-sharing.

Christopher Brock
Position: Director of Sales

5. Talent and Growth Indicators

Hiring Trends and Workforce

Tigunia operates with a virtual team of senior, certified Microsoft professionals, including Microsoft MVPs. As of the latest available information, the company has approximately 67 employees. The company is actively recruiting for key roles, as evidenced by a remote job posting in March 2026 for a "Microsoft Dynamics 365 CE/CRM Functional Consultant," indicating a focus on expanding its capacity in core service areas.

Company Growth Trajectory Indicators

Tigunia's growth is supported by its continuous expansion of service offerings around the Microsoft Dynamics ecosystem and the development of specialized solutions for various industries. The recent launch of Tigunia Spark in April 2026 demonstrates an ongoing commitment to product innovation and market expansion. The recruitment efforts for functional consultants suggest an increasing demand for their services and a strategic intent to scale operations to meet client needs.

6. Social Media Presence and Engagement

Digital Footprint

Tigunia maintains an active social media presence on LinkedIn, X (formerly Twitter), and YouTube. Their content strategy primarily focuses on educating and engaging their audience with information related to Microsoft Dynamics 365, business intelligence, cybersecurity, and practical guidance for users and partners. While the channels are active, specific engagement metrics or details about notable campaigns are not publicly detailed.

7. Competitive Analysis

Major Competitors

Tigunia operates within a competitive landscape populated by various technology solution providers specializing in Microsoft Dynamics ERP and CRM solutions, alongside broader IT consulting services.

Western Computer:
Company Overview: A software and services firm specializing in Microsoft Dynamics solutions.
Focus Areas: Microsoft Dynamics AX, NAV, and CRM.
Competitive Positioning: Directly competes in the Microsoft Dynamics ERP/CRM implementation and support space.

Alta Vista Technology:
Company Overview: A Sage Intacct Premier Partner and Microsoft Gold Partner.
Focus Areas: Sage Intacct, Dynamics Business Central, GP, Dynamics for Sales (CRM), Power BI, and Azure services.
Competitive Positioning: Offers a broader technology portfolio, including a competing ERP solution (Sage Intacct) alongside Microsoft Dynamics, potentially targeting a similar SMB market.

SHI:
Company Overview: A provider of comprehensive end-to-end IT solutions.
Focus Areas: Technologies from AWS, Cisco, Dell, and Microsoft, among others, with an emphasis on selecting, deploying, and managing IT solutions.
Competitive Positioning: A much larger, broader IT solutions provider, often competing for general IT services and large-scale deployments which may include Microsoft technologies.

Accenture, Deloitte Consulting:
Company Overview: Large global professional services companies.
Focus Areas: Extensive IT consulting, implementation, and managed services, including ERP and CRM solutions.
Competitive Positioning: Compete on a much larger scale, primarily for enterprise-level projects, though their offerings can overlap with Tigunia's capabilities, especially in complex integrations and strategic consulting.

Marketing Automation Corp., 7 Layer Solutions, Pax8:
Company Overview: These companies represent various segments of the IT services, software, and distribution markets.
Focus Areas: Marketing automation, IT solutions, and cloud marketplace