TIH, formerly known as Truist Insurance Holdings, is a prominent insurance brokerage and risk management firm headquartered in Charlotte, North Carolina. Established in 1922, TIH has evolved into the fifth-largest insurance broker in the United States, offering a comprehensive suite of services across personal, small business, corporate, employee benefits, life and health, and title insurance sectors. The company's mission is to provide highly consultative risk management solutions, leveraging its extensive industry experience and commitment to excellence.
Key Strategic Focus
TIH's strategic focus centers on delivering personalized client services through efficient distribution channels, robust local relationships, and data-driven insights. The company specializes in various coverage types, including commercial property and casualty, corporate bonding and surety services, management liability, and alternative risk transfer programs. By integrating technological innovations and maintaining a client-centric approach, TIH aims to address the diverse needs of its clientele effectively.
Financials and Funding
In February 2024, TIH underwent a significant ownership transition when private equity firms Stone Point Capital and Clayton, Dubilier & Rice, along with sovereign wealth fund Mubadala Capital, acquired the company from Truist for $15.5 billion. This acquisition underscores the investors' confidence in TIH's market position and growth potential.
Technological Platform and Innovation
TIH employs a tech-forward approach, utilizing platforms such as Microsoft Azure and Amazon Web Services to enhance operational efficiency and client service delivery. This technological infrastructure supports the company's commitment to innovation and positions it competitively within the insurance industry.
Leadership Team
The leadership team at TIH comprises seasoned professionals with extensive experience in the insurance and financial services sectors:
- John Howard: Chief Executive Officer
- Michael Conway: Chief Financial Officer
- Christopher Bradley: Chief Operating Officer
- Nicole Pemberton: Chief Human Resources Officer
- Matthew Spriggs: Chief Information Officer
- Kedar Bryan: Chief Marketing and Communications Officer
In June 2024, TIH appointed Chris Grady as Executive Vice President and Head of Strategy and Corporate Development. Grady brings a wealth of experience in strategic planning, corporate development, and mergers and acquisitions, having previously served as Managing Director in the insurance banking practice at Piper Sandler.
Competitor Profile
TIH operates in a competitive landscape alongside several key players in the insurance brokerage and risk management industry:
- USI Insurance Services: A private equity-backed firm based in Valhalla, NY, offering a range of insurance brokerage services.
- EPIC Insurance Brokers & Consultants: Headquartered in San Francisco, CA, providing diversified insurance and risk management solutions.
- Alliant Insurance Services: Based in Irvine, CA, specializing in property and casualty insurance, employee benefits, and risk management.
- AssuredPartners: Located in Orlando, FL, offering comprehensive insurance brokerage services across various sectors.
These competitors, like TIH, focus on delivering tailored insurance solutions and risk management services to a diverse client base.
Strategic Collaborations and Partnerships
TIH has engaged in strategic collaborations to strengthen its market position and expand its service offerings. Notably, in January 2025, AmeriLife announced the acquisition of Crump Life Insurance Services, a subsidiary of TIH, indicating a strategic move to streamline operations and focus on core competencies.
Operational Insights
With over 100 offices and more than 6,500 employees, TIH's expansive operational footprint enables it to serve a broad client base effectively. The company's commitment to technological innovation and personalized client service provides a distinct competitive advantage in the insurance brokerage industry.
Strategic Opportunities and Future Directions
Under new ownership and leadership, TIH is poised to pursue strategic growth initiatives, including potential mergers and acquisitions, to enhance its service offerings and market reach. The company's focus on technological advancements and client-centric solutions positions it well to capitalize on emerging opportunities in the insurance sector.
Contact Information
- Website: TIH Insurance
- LinkedIn: TIH LinkedIn Profile
For further inquiries, please visit the company's official website or LinkedIn profile.
