Overview
TimelyCare is a prominent virtual health and well-being platform tailored to the higher education sector. Established in 2017 by Luke Hejl, Chris Clark, and Alan Dennington, M.D., the company offers extensive services to support the mental and physical health of college and university students across the United States. With partnerships spanning over 400 educational institutions and serving more than 2.3 million students, TimelyCare stands as a trusted provider within this domain.
Core Services and Offerings
TimelyCare provides around-the-clock access to an array of services including mental health support, medical care, counseling, psychiatry, health coaching, and peer community support. Innovations such as "Self-Care Journeys" and "Student Success Coaching" are pivotal offerings designed to boost academic performance and overall well-being, aligning with their mission to foster student success and improve health on campuses.
Recent Developments
To address burgeoning demand, TimelyCare widened its scope to support K-12 educators and staff, recognizing their distinct challenges. The company's expansion is bolstered by a $60 million investment from JMI Equity received in January 2021. Recent strategic developments include leadership enhancements and diversification of services to stimulate growth and innovation.
Leadership Team
- Luke Hejl, CEO and Co-Founder, is lauded for his visionary leadership in virtual care solutions.
- Chris Clark, Strategic Advisor and Board Member, played a vital role in the inception and expansion of TimelyCare.
- Alan Dennington, M.D., Co-founder and Chief Medical Officer, utilizes his emergency medicine expertise to advance the platform’s healthcare innovations.
- Cortney Johnson, newly appointed Chief Financial Officer as of December 2023, contributes significant financial leadership experience.
- Jacki Craft, Chief People Officer, Bob Booth, Chief Care Officer, Noel Geren, Chief Technology Officer, and Lauren McQuade, Chief Marketing Officer, form the core leadership team, driving the company toward achieving its strategic goals.
Achievements
TimelyCare’s status as a premier virtual care solution is evident from multiple accolades, notably being named “Best Virtual Care Solution” by MedTech Breakthrough. In 2023, the company earned 19 recognitions for leadership, growth, innovation, and cultural excellence.
Corporate Values and Mission
Guided by core values such as Passionate People, Accountability, Innovation, Growth, Quality of Service, and Positive Impact, TimelyCare's mission is to empower students, educators, and staff to excel across all life domains. Their vision seeks to make a profound positive impact on campus communities.
Financial and Operational Highlights
- Annual Revenue: Estimated at $144.1 million.
- Revenue per Employee: Approximately $337,500.
- Employee Count: 427, reflecting a substantial 165% employee growth rate last year.
Competitor Analysis
TimelyCare operates within a competitive landscape, with notable companies vying for presence in virtual health services tailored to educational sectors. Key competitors include:
- Partnerships for Dentists: Generates estimated revenue of $6.9 million with 32 employees.
- Family Endeavors: Estimated revenue stands at $8.6 million, employing 40 staff.
- Wise Family Practice Urgent Care: Estimated revenue of $10.4 million from 48 employees.
- Deep Eddy Psychotherapy: Commands $42.2 million in revenue with a workforce of 142.
Whereby, Carepatron, and Spruce Health are recognized as leading alternatives in telemedicine, complementing the competition analysis with platforms like Adaptive Telehealth and myEZcare Telehealth offering equivalent telehealth services.
Strategic Positioning and Insights
TimelyCare's strategic edge is its targeted service for students, a niche segment in which it delivers comprehensive care solutions for educational institutions. This focus distinguishes TimelyCare from broader telehealth providers, making it an integral player in digital student care. Sustaining its success will require ongoing innovation and adaptability to evolving student health needs, as elucidated in the competitive landscape analysis.
This comprehensive analysis details TimelyCare’s market positioning, underscoring its competitive strengths and prospects for continued leadership in virtual student healthcare.
